International companies are recognised by equity between men and women as well as between other different groups (Diversity) as an economic factor and incorporate it into their company visions. Mixed teams are set up to design target group-oriented products, for example in automotive engineering. Therefore they need employees who represent the…

Planning for the ongoing support and maintenance that accompany implementation of new enterprise resource planning systems may be more essential to realizing benefit from a technology investment than choosing the product with the most features. (Contains 1 table.)

These four papers are from a symposium that was facilitated by C. J. Wallington at the 1995 conference of the Academy of Human Resource Development (HRD). "The Effectiveness of an Electronic Performance Support System (EPSS) on Learning and Performance" (Theo J. Bastiaens, Wim J. Nijhof, Harmen J. Abma) reports on a study of Dutch…

Human Performance Technology (HPT) is a rapidly changing field. Evolving from instructional design (ID), HPT shares many of its concepts and applications but encompasses a wider and different domain, including both training and non-training interventions. HPT shares much common ground with the fields of information science (IS) and organizational…

Within the realm of the knowledge-based economy, technology is considered as one of the main force for the contemporary organizational developments. EPSS provides solution when there are specific needs for performing job task effectively. Generally, it provides help, demonstrations, advice, customized templates, access to database, or any other…

This document focuses on the performance of some of Wyoming's community colleges as measured by 13 indicators chosen by the American Association of Community Colleges (AACC). Seven Wyoming community colleges and the Wyoming community college commission use these indicators. The core indicators are as follows: (1) student goal attainment; (2)…

Reviews instructional design issues for electronic performance support systems and outlines strategies for developing an effective system for a given work setting. Discusses overall design, the information database, the advisory and instructional components, and access to applications software. (AEF)

Discusses current views on problem solving in the workplace, and identifies five areas for consideration: (1) knowledge representation; (2) verbally teaching strategy components of the skill--versus the learner acquiring it inductively through practice; (3) the principles of teaching procedures; (4) how to construct simulations; and (5) weighing…

Discusses use of the Internet and World Wide Web (WWW) to support human performance technology. Reviews Web sites that can be adapted to improve workplace performance, including decision support, communities of practice, online performance feedback, knowledge management, cybertours, online reference and job aids, and electronic learning.…

Presents practices from post-training performance evaluation for continuous quality improvement in developing countries. Highlights include performance specification and analysis of performance factors; guidelines for planning follow-up performance evaluations; human performance models and cross-cultural portability; and an example from Togo, West…

Discusses supervisory skills that factory personnel believe are important for leading and improving employee performance in complex manufacturing environments. Highlights include a historical perspective; manufacturing technologies; results of Pareto analysis, comparative analysis, and analysis of variance; and a Taxonomy of Supervisory Skills.…

This interview study examines the collective advice, concerns, and recommendations of 15 past presidents of ISPI (International Society for Performance Improvement) regarding essential skills for performance technologists, the application of instructional technology, instructional systems development, and ISPI's role in the preparation of…

Discusses professional preparation for educational technology, compares instructional and performance technologies, and describes a study that examined the experiences and perceptions of graduates of an elective course in performance technology at San Diego State University. Confidence about performance technology and opportunities in and barriers…

Examines performance-based human-resource-development (HRD) practices and their relevance for student affairs. Provides a general overview of HRD, including discussion of the newest concepts in the field. Offers a model and tools for applying performance-based HRD within higher education institutions. (Author/MKA)

Describes performance alignment--ensuring that all things work together in an organization to achieve its external goals--as the ultimate goal of the human performance technologist's profession. Discusses the three areas where performance is in business, three dimensions of performance alignment, and how to achieve performance alignment. (AEF)