Describes the use of fixed point analysis procedures at King Fahd University of Petroleum and Minerals to determine as narrow a range as possible of interlibrary loan turnaround times in science and engineering subjects. The findings are discussed in terms of the complexity of interlibrary loan factors and items determined as relevant for further…

Describes a survey of reference-bibliographers at 21 medium sized academic libraries that examined workload in terms of daily activities, committee work, and publication responsibilities. The need for further research to determine the impact of reference-bibliographer workload on the quality of library services is emphasized. The questionnaire…

Describes an electronic bulletin board called LIBRARY that was developed at Carnegie Mellon University to display the tables of contents of scholarly journals and timely postings of new monographs in the fields of computer science and robotics. Areas discussed include preparation involved in beginning the service, management and upkeep, feedback…

Reviews literature on marketing techniques for public, academic, special, and school libraries from 1982 to the present. Results of a survey of librarians in Indiana and Illinois on marketing techniques are included, and a 114-item annotated bibliography is presented. (LRW)

Describes two CD-ROM reference systems and the reactions of undergraduate students, faculty, and librarians to these systems. The discussion covers criteria that influenced users' reactions (e.g. ease of use, expertise in Boolean logic, database currency, and multidisciplinary characteristics of databases) and conclusions about appropriate systems…

Reference materials used by librarians responding to reference requests and by patrons at the Iowa State University Library were analyzed to determine which subject areas of the collection received greatest use, and whether subject areas and types of materials used by librarians differed from those used by patrons. (19 references) (MES)

Reports the results of a study comparing the performance of commercial document suppliers with the performance of traditional interlibrary loan. The discussion covers comparisons of speed, cost, the effect of publication characteristics on speed and cost, and success rates, as well as implications of the findings for interlibrary loan services.…

Describes a study conducted by Northwest Missouri State University's library to determine which (if either) of two methods of reinforcing library orientation instruction elicited greater retention of information among freshman seminar students. A word find exercise completed by students individually and a Jeopardy-style game led by a librarian are…

Discusses protection of intellectual property and the fair use of information from the academic library perspective. Comments on several factors related to intellectual property: politics, economic and cultural contexts, time constraints, and software and online systems. Suggests developing new laws for online environments. (AEF)

Discusses the role that academic libraries play in encouraging cultural diversity on university and college campuses to support efforts to recruit and retain minority students and faculty. Strategies developed at Bowling Green State University to increase library hiring of minority student workers are described. (Contains 10 references.) (LRW)

Discusses the trend for bibliographic instruction in academic libraries to be more attentive to aspects of content and delivery related to diversity. Highlights include communication competence; ethnic competence; ethnocentrism; navigating community information systems as opposed to libraries; different ways of learning; and nonverbal…

Examines how international students encounter the interlibrary loan process in academic libraries and describes problems in using the system. Highlights include public service implications, including the interlibrary loan borrowing interview and bibliographic instruction; and how to access foreign research materials needed by international…

Describes a collection development project to assess the African American materials in the Georgia State University library from an interdisciplinary point of view that grew into a continuing strategy of collaboration. Highlights include bibliography checking; individual and group initiatives; local library cooperation; and budgetary support.…

Discusses issues related to student employment in academic libraries. Topics include recruiting and hiring student workers, orientation and training, job descriptions and pay scales, supervision, evaluation, awards and recognition, and retaining student workers. (AEF)

Describes the development and operating strategies of the Coalition for Networked Information that was formed to promote the creation of and access to information resources in the academic networked information environment. Topics addressed include organizational development theory and referent organizations; technological developments;…