Explores the significance of expert system design for library reference services and library education, focusing on model logic and modeling for query analysis. The approaches of some graduate library schools are reviewed. Appendices included a decision-support module, a reference module component, and a typology of queries and reference tools.…

Outlines methods that the Florida Center for Library Automation (FCLA) has developed to estimate transaction costs and overall demand for NOTIS services. Transaction resource usage analysis is discussed, record structures are explained, institution collection size is considered, and usage and response time by hour of day is described. (six…

Describes a study that identified common characteristics of successful searches for library directors at large university libraries. Characteristics identified include relative openness with respect to the process, a clear understanding of affirmative action guidelines, a commitment to the library by academic officers, and interest from…

Discussion of interlibrary loan transaction fees and their effect on user requests focuses on a case study of the library of the State Historical Society of Wisconsin. Comparisons are made between charging and noncharging conditions, and it was found that only public libraries showed a decrease in interlibrary loans after fees were initiated. (31…

Reports results of a study of the relative effectiveness of two library orientation/instruction methods--computer-assisted instruction (CAI) and a traditional library tour. Test scores and cost data for the two approaches are compared, and three CAI cost models are described. A significant cost advantage for offering CAI orientation/instruction is…

A study examined the content of papers presented at the second, third, and fourth national conferences of the Association of College and Research Libraries (ACRL). Analyses of the papers presented at the first national conference revealed that one-third of them were research reports, whereas proceedings from subsequent meetings contained fewer…

Includes reprints of four articles published in "Library Journal" from 1894-1963: (1) "The Distinctive Value of Books" (Lester Asheim); (2) "The Changing Role of the University Library" (Ralph E. Ellsworth); (3) "It Is a Mistake to Recruit Men" (Ralph Munn); and (4) "Is It Best for Libraries to Buy…

Views academic libraries through the lens of the assessment and accountability movements. Illustrates how a research library at the University of Rochester (Rochester, New York) has created an assessment environment in an effort to focus on educational impact. Discusses principles of good practice, and formal and informal evaluation. (AEF)

An instrument for measuring service quality was developed in Singapore's polytechnic libraries, based on previous work done in New Zealand. Focus groups of academic librarians reported on their understanding of service quality. Contrasts between the two instruments are examined. The time lapse between the projects accounts for some variation. A…

Discusses possibilities for cataloging Internet resources and the role that the library profession can play. Topics include the Dublin Core metadata; public library projects (Michigan Electronic Library "MEL" and Librarians' Index to the Internet "LII"); academic library projects (INFOMINE, Scout Report); commercial sites…

Discusses the problems of spatial requirements and design as they affect utilization of audio-visual (AV) resources in Nigerian university libraries and presents a new design for an AV media center as an alternative to the current practices. Discusses decision making, consultation and analysis, and storage, access, and display considerations. (AEF)

Examines data collected in two surveys from faculty chemists at the University of Illinois at Chicago who were asked about their use of electronic resources. Highlights include the adoption of technological innovations by faculty, the role of librarians as change agents, and a copy of the survey instrument. (LRW)

Discusses collection development in research libraries and the need for collaboration. Topics include quantity versus quality; a future vision of libraries; the Center for Research Libraries (CRL) as an example of cooperative collection development; users' information needs; and the use of telecommunications. (LRW)

Discusses the Beck Center for Electronic Collections and Services at Emory University (Georgia), including the role of text centers both within and outside of the academic research library. Describes projects with various departments, and innovative partnerships with technologists from the library and the campus computing center, as well as with…

Focuses on appropriate and potentially helpful applications of workplace humor to enhance the work atmosphere in academic libraries. Provides an overview of humor literature and Internet sites. Discusses a conference on incorporating humor into the workplace, humor in academic libraries, personal applications, and applications for management in…