This usability study investigates how instructors in a university setting integrate resources into their Learning Management System (LMS) course shells and explores barriers and incentives for doing so. Findings suggest that obstacles encountered while appropriately incorporating licensed library resources in a D2L LMS are substantial. Although…

This is a case study of integrating streaming media reserves services into a suite of course reserve services provided by the User Services and Resource Sharing department at the University. This integration presented several challenges including: employees having no prior streaming media experience, staffing, technology, copyright, and user…

The onset of the COVID-19 pandemic brought about significant disruptions in higher education, including changes within the field of academic librarianship. This paper reports on a March 2021 survey of tenure-track faculty librarians. The purpose was to identify the challenges they faced because of the pandemic, the effect on their confidence, and…

This paper presents a qualitative analysis of nine interviews with academic library practitioners discussing their approaches to Web content strategy work. Findings reveal shared challenges and suggest that, while awareness of content strategy appears to be growing, its practice remains intermittent for many. An updated version of a wModel for…

What are the ways in which library-provided bibliometric services add value to the research enterprise? Tasked with developing a program to assess and improve research impact services at Indiana University Bloomington, the open scholarship librarian launched a research impact offering in fall 2019, with positive results. Research impact services…

This study examines the influence of library service quality dimensions (i.e. service affect, information access, library as place, and personal control) on user satisfaction, as well as user satisfaction on user loyalty. Data were drawn from 349 library users from a public university library in Ghana. The hypothesized relationships were analyzed…

Libraries hold large amounts of data, which can contribute to improvements in the quality of library services. Data resources of modern library have the characteristics of big-data, where library can use big-data methods to achieve reform and innovation, including resource transferring, resource utilisation, social identity, thinking innovation.…

We present findings from an exploratory quantitative content analysis case study of 156 doctoral dissertations from Georgia State University that investigates doctoral student researchers' methodology practices (used quantitative, qualitative, or mixed methods) and data practices (used primary data, secondary data, or both). We discuss the…

Through a nationwide survey of universities and research organizations in Australia and New Zealand, this article investigates the level of confidence that librarians working in scholarly communication have in their current competencies. The results show that, while respondents were generally confident across seven competency areas (institutional…

Artificial intelligence (AI) is a defining technology of the 21st century, creating new opportunities for academic libraries. The goal of this paper is to provide a much-needed analysis, interpreted in an international context, on what the leaders of academic libraries in East-Central Europe, and specifically in Hungary, think about AI and its…

Many library directors and Associate University Librarians (AUL) are looking for support in diversifying library collections. Ithaka S+R developed this guide to contribute to the efforts emerging in response to this need. The guide presents a series of takeaways, exercises, and examples that those in leadership positions in academic libraries,…

The COVID-19 pandemic required library instruction to move into online environments. However, many academic librarians lacked basic competencies to provide online library instruction. This research used a competency-based needs assessment to identify competencies academic librarians need to be successful in providing online library instruction. In…

This study examined how academic library deans and directors make sense of the experience of leading through the COVID-19 pandemic. Adaptive leadership served as a theoretical framework. Semi-structured interviews were conducted with ten academic library leaders from a variety of institutional contexts. Transcripts were analyzed using Interpretive…

Academic librarians strive to provide quality support for faculty researchers. Existing content analysis of top-ranking university libraries' websites revealed the main types of research services provided by academic librarians. But what specific services do STEM faculty consider essential for their research needs? What are the most effective…

Institutional repositories have not lived up to their potential. Faculty consider preparing and submitting works to repositories onerous, they worry about making works freely available, and they fail to see benefits of submitting works to repositories. Nevertheless, opportunities to increase repository submissions exist, and IRs offer campuses a…