This paper reports on a major United Kingdom (UK) government initiative to use the public library service as a key component in the government's agenda for social change, examines future implications for public libraries and library workers if present trends and development continue, and makes predictions about the wider implications of…

This paper discusses the Research and Evaluation Program at the State Library of New South Wales (Australia) and what it has revealed about clients' notions of value and relevance. An overview is provided of the services that have been developed in order to meet clients expectations, including reading room services and the development of the 3Tier…

This paper discusses performance measurement in university libraries, based on examples from the University of Wollongong (UoW) in Australia. The introduction highlights the integration of information literacy into the curriculum and the outcomes of a 1998 UoW student satisfaction survey. The first section considers performance indicators in…

The purpose of this study was to identify and describe the economic impacts and benefits of Florida public libraries. The study objectives were to: describe the role of public libraries in economic development; identify and describe the range of specific activities and programs engaged in to support economic development; identify factors that…

Library service is one of the critical elements for designing a successful distance program in terms of learner support at a distance. Before a library service can be developed, three questions need to be answered: First, what are the expectations and needs of students and faculty in online programs? Second, what kinds of library services are…

The past 5 years have seen enormous change in the style of reference work that is done by librarians at the University of Rhode Island (URI) Library. Before the arrival of publicly accessible online databases and catalogs, there were clear lines regarding "doing reference" and teaching how to use the library. Now efforts are more…

The University of Queensland (Australia) Library (UQL) conducted a pilot study to investigate how the university's leading researchers and postgraduate students gather information and what services and/or collections would create the ideal research environment for them. At focus group sessions, researchers and students were asked about information…

This paper begins with a discussion of information management as it pertains to the four operations of automated library systems (i.e., acquisitions, cataloging, circulation, and reference). Library staff reactions to library automation change are summarized, including uncertainty, cynicism, and resignation or hope. Common pitfalls that interfere…

This annual report of the Council on Library and Information Resources (CLIR) begins with a list of supporters, a letter from the chairman, and a message from the president. The major CLIR programs are then described: (1) Preservation and Access, including domestic and international activities; (2) Digital Libraries, including developing libraries…

The 2000 edition of the Michigan Library Statistical Report presents data provided by public libraries, library cooperatives and those public libraries that serve as regional or subregional outlets for providing services to blind and physically handicapped patrons. All legally established public libraries in Michigan were invited to respond. Data…

Long regarded as the premier monographic series in its area of coverage, "Advances in Library Administration and Organization" offers research perspectives that are both timely and lively. This 18th volume continues the series' long practice of bringing to its professional and academic readership an eclectic mix of scholarship and longish essays.…

This document presents the LSTA (Library Services and Technology Act) 2002-2007 plan of the Alabama Public Library Service (APLS). The first section presents the Mission Statement of APLS and lists ways that APLS will meet its mission using federal funds provided by LSTA. The second section: lists the high-priority needs of Alabamians who lack…

This document presents the 2002-2007 California statewide plan for use of LSTA (Library Services & Technology Act) funds. The first section provides an overview of the planning process, including environmental scan, needs assessment, involvement of stakeholders, other factors, and the monitoring plan. The second section presents the California…

This tool kit begins with sections that define information literacy, identify information literacy skills, discuss the integration of information literacy into the K-12 curriculum, present an integration/collaboration model, and address collaboration between the school library information specialist and administrators or the instructional team, as…

The current strategic plan of the South Carolina State Library contains five goals: provide information resources and services to meet the needs of the people of South Carolina; provide statewide programs to support local library services; serve as the advocate for libraries in South Carolina; encourage cooperation among libraries of all types;…