Details the middle school implementation of an Academies of Inquiry and Talent Development enrichment program involving authentic-learning and real-life problem solving objectives. Considers start-up issues of orientation for students and parents, as well as teacher planning. Also considers issues of maintaining high standards, finding time for…

Highlights the development and implementation of a multifaceted program at Middlesex Community College in Massachusetts. The program, which includes curriculum changes, new student organizations, international student fellowships, and orientation activities, was designed to create a more inclusive campus environment. Presents findings concerning…

Describes the Valdosta State University (Georgia) Department of Curriculum and Instructional Technology's venture into creating its own online graduate degree program without the assistance of private vendors. Topics discussed include the new program design process, student recruitment, technologies used to build and support the program, and the…

Traces the lifecycle of the Primary Science Programme (PSP), 1983-99, a representative South African nongovernmental organization. Shows how the social and economic environment shaped PSP development and demise. Highlights tensions between quality versus quantity, subject versus holistic focus, and participatory versus authoritarian management…

Contends that the corporate literature on customer service is significantly applicable to academic libraries, and chronicles the development, implementation, and evaluation of a customer pledge at the Wright State University Libraries in Dayton, Ohio. The text of the fall 1995 version of the service pledge is appended. (BEW)

A study investigated the attitudes of college and university employees concerning the recent privatization of dining services at three universities. Results indicate the employees saw the contractor, not the institution, as benefitting most from the changes. Employees had little understanding of the benefits of the arrangement to the university or…

Examines a five-stage assessment model used at James Madison University (Virginia) to assess student learning and to guide policy. Includes identification of program objectives, selection or design of methods that measure those outcomes, analysis of assessment data, application of data for decision making, and use of data to bid for state funding.…

The process that Kenyon College (Ohio) used in researching development of a campus-wide information system (CWIS) is outlined, and the most important issues to be considered in launching a successful CWIS are identified, including resources, needs, ownership, access, personnel, content, policy, design, staffing, marketing, and ongoing development.…

A survey of 392 doctoral students in business at 12 private and public universities investigated the relationship between school type (public/private) and perceived institutional and program quality; the programs, facilities, or services needing improvement to change student perceptions; and the programs, facilities, and services considered…

A mortgage services company conducted a cost benefit analysis of a computer-based training program for its payment application process. A test group showed a 21% increase in speed of making payments, an 81% increase in accuracy, a reduction of average training time by nearly 65%, and improved morale. Program design, development, authoring, and…

Discusses the commonality of administrative issues facing undergraduate psychology departments and how consultants respond to these issues. Analyzes 20 department evaluations done by consultants. Most issues and recommendations fall into three categories: requirements for the major, physical and financial resources, and curriculum objectives. (MJP)

Reviews the Boeing Tech Prep Program, an associate degree program combining high school and community college vocational and academic curricula. Describes the three phases of the program's development: the provision of seed grants to schools, the development of an associate degree program, and the institution of an internship program. (MAB)

The Rainbow Connection Society at a community elementary magnet school in Lynn (Massachusetts) attempts to establish a schoolwide version of the best aspects of U.S. society in a school setting. A "microsociety" theme forms the hub of six educational strands and all facets of school programming. (SLD)

Profiles a case study of a Puerto Rican community in New England to determine how natural support systems and human service organizations within the community influence substance abuse program development. Provides recommendations for community-based substance abuse programs. (SNR)

Focuses on the Turkish educational system, technological developments, and changing educational needs. Discusses instructional technology programs in Turkey; new information technology (IT) policies in Turkey; the World Bank supported "Project for Globalization in Education 2000"; IT policies for teacher training programs; and the…