Facilitation in the workplace, especially when undertaken by supervisors, can pose challenges involving hostile conditions and coercion, diminishing its effectiveness for adult learning. It requires examination of the dynamics of trust building, the roles of participants, and the use of facilitators whose interests are independent of the context.…

Identifies workplace attitudes and perceptions of "Generation X" and "Baby Boomers." Discusses how they shape communication in the workplace. (SK)

Proposes a conceptualization of workflow formalization that helps reconcile contrasting assessments of bureaucracy as alienating or enabling to employees. Uses research on equipment technology design to identify enabling and coercive types of formalization. Identifies some forces tending to discourage an enabling orientation and some persistent…

Attempts to clarify the status of e-mail privacy under the Electronic Communications Privacy Act of 1986 (ECPA). Examines current law and the paucity of definitive case law. A review of cases and literature suggests there is a gap in the existing ECPA that allows for potentially abusive electronic monitoring and interception of e-mail,…

Examines the colloquialism, "a real job," and challenges previous assumptions about work socialization. Extends theoretical approaches by situating the stage model of work socialization within a larger context of communication. Explores definitions of the colloquialism offered by college students in the form of personal narratives.…

Suggests that degradation of labor associated with automation and downsizing produces employee stress and frustration and leads to workplace violence. Concludes that violent incidents in the U.S. Post Office result when work experience degrades a person's identity or sense of control in a time of rapid change. (SK)

Explains the usefulness of critical incident technique for job analysis. Describes how themes are identified and coded using sample interviews. Data from a recent office occupations study are used to illustrate methods of data analysis. (Contains 22 references.) (SK)

Examines employment issues for women with multiple sclerosis. Focuses on experiences of women managing their disability and demonstrates the importance of the social and institutional dimensions of environment in shaping occupational performance. (Contains 27 references.) (JOW)

Discusses career work--determining one's life path and how to pursue it. Outlines the stages (exploration, assessment, analysis, decision making, planning, implementation, and management) one takes to lead to life and work satisfaction and the competencies needed to complete the journey successfully. (JOW)

Interviews with over 200 people in 8 British and 2 Australian organizations identified 8 features of a healthy learning environment that contributes to organizational capability. Differences emerged between organization-driven and learner-driven learning activities. (Conains 74 references.) (SK)

Psychologist Edgar Schein draws parallels between prisoner-of-war camps and corporate learning organizations. For individuals in both environments, he contends, learning is a coercive process that can be used for both deplorable and acceptable ends. (Author/JOW)

Presents a discussion of learning styles by Lynn Curry, Rick Daly, Ashley Fields, Peter Honey, David Kolb, Patrick O'Brien and Gary Salton. Addresses learning style theories, style predictability, whether to teach exclusively to one style, and ways to make use of learning styles in corporate settings. (Author/JOW)

Presents diversity as a resource to create a high performing work culture that enables all employees to do their best work. Distinguishes between diversity and inclusion, describes a model for diagnosing an organization's culture, sets forth steps for implementing a organizational change, and discusses the human resource professional's role.…

A longitudinal study of factors influencing success or failure of workplace innovations such as teamwork was carried out in two German firms. Success factors included having a team mentor; integrating training, supervision, and implementation of the innovation; and training trainers. (SK)

It makes no sense to identify essential leadership capabilities unless one knows the business context in which these leaders will be expected to excel. A model for designing the competencies includes summarizing business objectives, identifying anticipated challenges, specifying assumptions, determining implications, and troubleshooting the…