Accessibility and accuracy are important attributes for either manual or electronic support tools. Training with performance support tools will fail if it uses the same approach, only electronic; has no mechanism for keeping content up to date; and is not integrated with the job. (SK)

One year after an organization was acquired, 218 employees were surveyed. Covariance structure analysis was used to assess the discriminant validity of stress factors. A distinction between instrumental and emotional social support was found. Results showed how stressors, social support, strain, and coping behaviors come together to influence…

Determines the extent to which communication support contributes to career success. Supports a hierarchical model which accounted for 72% of the variance in career success. Finds that, in conjunction with facilitative home support, career success can be enhanced when employees utilize both formal and informal relationships, receive abundant job…

This literature review of 1991-95 occupational health research is classified by key constructs: environmental characteristics, individual characteristics, cognitive appraisal, coping, and health outcomes. Research problems are identified: 77% of studies use a cross-sectional design, 59% use shortened ad hoc scales, and 68% use self-report for both…

A professional practice model is a system that supports control over nursing care. It has five subsystems: values, professional relationships, delivery model, management approach, and compensation and rewards. Comparison of five health facilities provides guidelines for planning, implementing and evaluating a professional practice model. (SK)

A study of five adult educators identified internal and external leadership qualities that support a spirituality-infused workplace, including a sense of vocation, a culture that encourages creativity and risk and balances work and home life, and leaders' willingness to express and implement an organization's values. (SK)

Introduces this special issue of the journal and highlights the contents, which focus mainly on text and talk in the context of healthcare and medicine. (Author/VWL)

Comments on the methodological questions associated with applied linguistic field research, such as gaining access, data preparation, type of intervention, methods of data collection and analysis, and how to deal with requests for help and with the practitioners' expectation that discourse consultants will make recommendations for change. Focuses…

Comments on the changing dynamics in work practices. Argues that such changes are not new but have become more visible due to the increased access by outsiders, such as researchers and the media to the increase in litigation claims that exert additional pressure on practitioners. (Author/VWL)

Existing computer-assisted career guidance systems based on the linear career model are no longer adequate. Sometimes they may be accessed in less-controlled settings, raising ethical questions. Counselors must examine their mindsets, assumptions, interventions, and practices to reflect the new world of work. (SK)

Governmental professionalism is declining. There are many more political appointees in the bureaucracy and the environment has not been supportive or trusting. Public officials can play a role in restoring the environment for professionalism. (JOW)

A discussion of judicial and arbitral trends regarding sexual harassment addresses what constitutes harassment, outlines legislative action and judicial decisions, and identifies recent trends that show the evolution of social responses to it. (JOW)

Ways to improve training so that it actually gets applied on the job include screening the work environment to unearth potential barriers, establishing collaborative relationships with other areas (technical support, supervisors, human resources), and turning down training opportunities when follow-up support will not be available. (SK)

There is a powerful and common glass ceiling (barrier that prevents capable employees from being promoted) that affects men as much as women. Between middle management and the executive level, corporate culture shifts to one based on power and a worker must play by new rules even if these have never been explained. (JOW)

Examines differences between professional work setting, gender, and ethnicity, and attitudes toward brief and nontraditional therapeutic approaches. Results indicated that practitioners of minority classification, males, and individuals employed in private practice held more favorable attitudes toward brief therapeutic approaches, and ethnic…