This "sampler" of how quantitative and qualitative information is gathered, compiled, and reported can be useful for media staff seeking to develop the most effective library/learning resources program and to integrate that program into the overall institutional effectiveness plan. This guide was created through contributions from 24 community…

This paper reports on a study that analyses the questions asked and services offered at the information desk in the reference department at the Kent State University main library. A total of 460 questions asked during 52 hours of scheduled time at the information desk in Spring 1997 were categorized. The main types of questions were directional;…

In July 1997, the University Library at the University of Nebraska at Omaha adopted a new structural model for Web site development--the publishing metaphor. Rather than relying on an individual expert (the Webmaster) or a WebTeam comprised of a few individuals, the model permits everyone in the organization, regardless of position or Web…

Fontbonne College's academic dean and vice president for academic affairs appointed a task force in August 1997 to investigate, over the course of one year, ways in which the library's development could be centered in teaching and learning. More specifically, the task force was to determine how library and information services could be rooted in…

This SPEC Kit and Flyer focus on performance evaluation of library directors. The survey, included in the SPEC Kit, was sent to all 121 Association of Research Libraries (ARL) directors; 76 directors (63%) responded. The survey asked about factual attributes of director review processes, including frequency of review cycles, participants, and…

This examination of the impact of technology on the educational role of small academic libraries focuses on the information access aspect of technology. Librarians at 26 colleges in Illinois with enrollments of under 3,000 students responded to a survey which measured the libraries' access to databases through online searching and the use of…

Technological advancement in academic library resources sharing, networking, and information transfer have developed dramatically in the past decade, with institutions (including nonacademic libraries) finding themselves hard pressed to acquire the resources necessary to institute or otherwise improve their networking capabilities. Further, these…

The 11 papers in this booklet were presented at meetings of 3 sections within the Division of General Research Libraries: (1) "On the Concept of Development of the National Library of the USSR" (N. I. Tyulina); (2) "Strategic Planning in National Libraries" (Maurice B. Line, UK); (3) "Strategic Planning in National…

This report describes how the University of Alaska Fairbanks provides library and information services to students in rural Alaska. The Elmer E. Rasmuson Library in Fairbanks created the Extended Campus Services unit for undergraduate students, graduate students, faculty, researchers, nondegree students, and specific patron groups who needed…

Digital imaging technology, which is used to take a computer picture of documents at the page level, has significant potential as a tool for preserving deteriorating library materials. Multiple reproductions can be made without loss of quality; the end product is compact; reproductions can be made in paper, microfilm, or CD-ROM; and access over…

Most institutions of higher education have a mission that specifically addresses three areas: instruction, research, and service. The repertoire of activities and the complexity of the goals of the University Library mirror the goals of the institution, the academic units, and the faculty. The clients of the library are the students, the faculty,…

Book condition surveys have been conducted in several large research libraries in the United States to determine the extent of book deterioration in those libraries. This paper outlines the steps for conducting a brittle book survey adapted from more comprehensive surveys to assess the extent of paper brittleness of the book collections in a small…

This proceedings contains the following papers presented at the 1993 conference of the Arizona State Library Association and Arizona Educational Media Association College and University Libraries Division: (1) "Building a Collection Development Team in an Academic Library" (Bee Gallegos and John Spencer); (2) "Danger, Death and…

This paper examines the history of academic libraries with special emphasis on the beginnings, growth, and progress in the uses of technology in those libraries. The earliest libraries were maintained for the preservation of knowledge and information. Access to the items in these collections was limited. With the growth of higher education in the…

This guide was developed to support Internet access to library catalogs at the University of Georgia (UGA). Since the UGA Libraries can only connect to the Internet using TELNET 3270 emulation, this guide is restricted to library systems which support that protocol. Section 1 of the guide presents the commands that are needed to gain access to the…