This article describes how and why the Library 101 Project was created and the lessons that the developers learned out of this project. The Library 101 is a project that challenges librarians to revise the paradigm of "basic" library services in order to remain relevant in this technology-driven world. It was developed by Michael Porter,…

The global economic crisis of the past 2 years has brought harsh circumstances to most libraries, calling into question many of the ways that librarians allocate resources. Lean budgets force libraries to devise strategies that make the very most of the resources available. Many libraries face the reality of doing more with less, often much less.…

This report is a sequel to the 2005 "Perceptions of Libraries and Information Resources." This new report provides updated information and new insights into information consumers and their online habits, preferences, and perceptions. Particular attention was paid to how the current economic downturn has affected the information-seeking behaviors…

Library scholars and practitioners have frequently reflected on the various factors that in combination make up a hospitable library, but there has been little theoretical synthesis of the notion of the library as a place of hospitality. The hospitality industry provides a rich vein of theoretical material from which to draw definitions of…

In the not too distant past, libraries kept a vertical file of printed materials that typically consisted of newspaper and magazine clippings, pamphlets, brochures, maps, photographs, and sundry whatnots. Most, if not all, of these materials were irregularly published or they were not published in any official manner. They were seen as incidental…

For a while, the idea of social software was something that had to be sold. Although many librarians were experimenting with it, there were a lot of concerns. Now, social software, like Library 2.1, is starting to be viewed less as a disruptive force and more as a regular part of a librarian's workflow. This article highlights a few examples that…

Before 1994 education in South Africa was divided along racial lines. There were separate departments of education for whites, coloureds (people of mixed decent), Indians (people of East Indian decent), and blacks (black Africans). Education for white children was much better funded than any of the others. The quality of the education that white…

The perfect politician, the ideal political ally to a library, is often but not always an elected official. He or she is always an effective champion of "reasonable financial support," i.e., "the amount...which a thoroughly competent librarian can spend wisely." That is what J.T. Wyer, director of the New York State Library, said in his "What the…

Since launching its first website in 1997, the Arapahoe Library District (ALD) has constantly looked at ways to review and renew this vital tool for patrons. This article focuses on the process of redesigning the ALD website--the steps taken and decisions made in order to create a site that incorporates interactive elements and patron input and…

In fall 2008, a collaborative partnership was formed between the libraries of two Indiana universities--Marian College's (now Marian University) Mother Theresa Hackelmeier Memorial Library, and the University Library at Indiana University-Purdue University Indianapolis (IUPUI). The authors discuss the digital nature of this collaboration, which…

Intranets should provide quick and easy access to organizational information. The University of Alabama Libraries' intranet was only partially satisfying this basic expectation. Librarians could use it to find forms, policies, committee assignments, and meeting minutes, but navigating the libraries' intranet was neither quick nor easy, and it was…

The rapidly evolving digital world inspires much use of nautical terminology: (1) navigation; (2) discovery; (3) the voyage; and (4) the new terrain at the end of the journey. Considering how quickly new technologies are arriving on smartphones, the nautical adventure is continuing at an increased pace. Innovations in basic library services follow…

It's an obvious observation that librarians today find themselves dealing with collections of ever larger proportions of electronic content. The degree to which that shift has already taken place varies from one type of library to another. Some organizations, especially those involved with specializations in biomedical, scientific, or business,…

Tufts University Hirsh Health Sciences Library created a Facebook page and a corresponding managing committee in March 2010. Facebook Page Insights data collected from the library's Facebook page were statistically analyzed to investigate patterns of user engagement. The committee hoped to improve posting practices and increase user engagement…

America needs greater access to broadband Internet to spur economic growth, innovation, and job creation. To date, gains in household broadband take-up are not evenly distributed across all demographic groups or geographic areas. While from 2001 to 2007, the percentage of households in the United States with access to broadband Internet services…