This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…

The non-standard practice at Cowles Library at Drake University has been to display electronic journals and some print journals in the Knowledge Base while simultaneously listing print journals and some electronic journals in the online public access catalog (OPAC). The result was a system that made it difficult for patrons to determine our…

Over the last decade, many of Kelvin Smith Library's (KSL) content delivery services have gone digital, and some, such as enhanced course reserves products, are new to the market. The best digital library services have given KSL options and integrated solutions that allow it to do more than it thought possible just a few years ago. As with many…

The recent literature on college and university library instruction largely focuses on undergraduate and, more specifically, first-year students. During a review, the author found that discussion of graduate students in library and information science literature is dominated by studies of information behavior and much less often on instruction…

The authors recount experiences of the variety of problems and issues involved in providing access to electronic journals in a large academic library. The paper excludes concerns emanating from decisions to subscribe to aggregations such as those produced by vendors like EBSCO, but concentrates on scholarly journals ordered individually, or as…

The rise of digital repositories is helping libraries reinvent themselves. The benefits to libraries and universities creating institutional repositories (IRs) are great as libraries restructure, pursue collaborations, and re-position themselves to become major digital publishers and broadcasters in the scholarly world. They will no longer be…

This article presents findings from the "Library Journal's" Job Satisfaction Survey among 3,095 library staffers from public, academic, special, and school libraries. A whopping 85.6 percent of the respondents said they would choose a career in librarianship again if they had to start over. Workers in all types of libraries--and across…

This article is a case study of the Virtual Business Information Center (VBIC), a collaborative effort since 1998 of the College of Information Studies, Robert H. Smith School of Business, and the University of Maryland Libraries. The case study traces its development, implementation, and evaluation and addresses collaboration among academic…

Twenty-six scholarly papers and ten abstracts comprise the content of the thirteenth annual Brick and Click Libraries Symposium, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The…

Twenty-one scholarly papers and fifteen abstracts comprise the content of the tenth annual Brick and Click Libraries Symposium, held annually at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of…

This manual is a looseleaf guide to handling emergency situations within the McConnell Library of Radford University (Virginia). It provides instructions for identifying, monitoring, and addressing issues of the safety of patrons and employees at the library, describing emergency procedures, safety equipment, and the evacuation process, and…

This annotated bibliography is a guide to selected resources available for television research at the University of Georgia Libraries. It centers on publications found in the Reference Department of the Main Library but also cites a number of important sources located elsewhere in the building or on the university campus. A description is provided…

Following an overview of the Pennsylvania State University Libraries, this paper discusses the role of dual function librarians. The duties and responsibilities of a RISD (Reference and Instructional Services Division) cataloger are listed, and problems of terminology, evaluation, divided loyalties, and inflated expectations are addressed.…

A work-study student assistant was employed at the Carnegie Mellon University Engineering and Science Library to help prepare documentation for a new library program. The student, a junior professional writing major, used the Apple Macintosh microcomputer to design a brochure, billing worksheet, and spreadsheet for the new program. On completion…

In addition to a literature review emphasizing definitions, statistics, and legislation concerning learning disabilities, this paper presents the results of a 1987 survey of academic libraries regarding their services for postsecondary learning disabled students. Responses (n=525) to the questionnaire indicated that, as a group, academic…