Defines corporate grievance communication as feedback to the consumer in regard to a failure in the firm's goods or services and suggests guidelines for effective responses to such feedback. (MH)

Describes a drama game invented by college students for use in the primary school and details the educational goals, instructional materials, and potential uses for such learning activities. Speech and Drama, White College, ALLINGTON, Chippenham, Wilts. Subscription Rates: $6.00 per year. (MH)

In this study, sex role differences are assessed in terms of interpersonal conflict. Results suggest that feminine persons disapprove of competition more than persons of masculine and androgynous sex role identification. (Author/WI)

In this study, the relationship between the expletives "bitch" and "bastard" is examined in terms of sex role stereotypes. The sex role implications of traits ascribed by male and female college students to each word are reported and discussed. (Author/WI)

Attraction had its strongest impact on dyadic satisfaction, a nonperformance outcome of the experiment. Among the all-female dyads, racial composition of the dyad was significantly related to satisfaction: interracial dyads had higher levels of satisfaction than intraracial dyads. (Author/WI)

Fifteen "criminal" and political uprisings from inmate movements in American, Soviet, and German prisons are compared. Conditions of deprivation related to prison violence are linked with attitudinal, structural, and temporal factors. Findings are that inmate movements are a rare phenomenon in comparison with isolated prison uprisings. (KC)

Reports on a survey of British television viewing. Results indicate that younger viewers are more likely to watch a higher proporation of programs containing violent material than older viewers. (JMF)

A critique of the behavior modification technique of overcorrection, used primarily with mentally handicapped individuals to reduce undesirable forms of behavior, is presented. (BD)

The author asserts that the incidence of mental retardation will be significantly reduced only when we have a greater understanding of the nonorganic form of mental retardation, the type that afflicts approximately 75 percent of persons labeled mentally retarded. (Author/CL)

Investigates investment behavior of 42 British business firms to determine the degree to which firms are influenced by standard economic theory. Findings indicated that orthodox economic theories of investment and appraisal techniques have little influence on investment behavior. (Author/DB)

Investigates how social expectations affect development of social functions of young children's speech, and concludes that children's expectations of appropriate verbal behavior are affected by differences in situations, age and sex. (MH)

Reports research designed to assess changes speakers are making in their language patterns and how speakers begin and evaluate these changes. (MH)

The influence of alcohol intoxication on the retrieval of information from memory was investigated in nonalcoholic subjects Intoxicated subjects recalled fewer categories and words within categories. The retrieval stage of memory did not appear to be affected by alcohol. (SW)

This study, concerned with distinguishing between the public and private determinants of self-presentational strategy, tests the hypothesis that one consequence of another's prior knowledge about a person is an implicit pressure on that person to act in a way consistent with what the other already knows about him or her. Subjects were 90…