The landscape in consumer marketing is changing due to the rise in popularity of social media. This shift has also affected how higher education institutions build relationships with their stakeholders. This study explores how social media engagement impacts relationship quality between the university and one of its key stakeholder groups,…

Considerable research has been undertaken involving the student experience and depicting undergraduate students as consumers of education. This construction of the relationship between students and universities is based primarily on notions of economic exchange. In this paper, using the construct of the psychological contract, we show that social…

Group identity is a critical component in developing effective classroom management. While there have been numerous studies on group identity, they have primarily focused on its effects on the physical classroom entity. Advances in information technology, however, have enabled the creation of virtual communities, which have become a vital channel…

To many students, theory can be confusing and difficult to retain. Therefore, instructors who put emphasis on theory in their courses and lectures must find new ways for students to connect to the sometimes obscure material. Through a hands-on approach to learning theory, students may be challenged to examine their own beliefs and knowledge…

Drawing upon the componential theory of creativity, cognitive evaluation theory and social exchange theory, the study reported in this paper tested a mediating model based on the hypothesis that abusive supervision negatively influences creativity sequentially through leader-member exchange (LMX) and intrinsic motivation. The study employed…

A major challenge faced in research seeking to investigate the underlying dynamics of problematic interactions is that, when asked about the rationale underpinning what they said and did--their "theory of action in-use" (Argyris and Schön, 1974, 1978, 1996)--participants are often unaware of what prompts their behaviour--or decide to…

Network structures have strong effects on the frequency and terms of negotiated exchanges, shaping who exchanges with whom and who fares better or worse. In this study we ask how exchange patterns of commitment and inequality are affected when negotiated exchanges are combined with reciprocal exchanges in more complex relationships of…

"The talk" is culturally understood to mean a discussion whereby both partners in a relationship reveal their feelings about each other and their commitment to a future together. Typically, one partner feels a greater need to clarity the future and instigates "the talk." This study reports the analysis of a 15 item…

This study outlines a new explanation for homophily in social networks that is neither intended nor imposed by constraints on partner choices. Rather, homophily is an endogenous product of the emergent exchange process, in which actors seek high-value partners who reciprocate their gestures. Whereas all actors initially direct exchange toward…

This study aims to give voice to public high school principals in Illinois as to their perceived views on the purpose of high school education and their perceptions of partnerships with businesses. Data from 105 distinct public high schools from 50 Illinois counties were analyzed. Findings reveal that principals view the purpose of high school…

In this study we examined the role of trust as a mediator in social exchange between teachers and their school, particularly between perceived procedural justice and perceived organizational support, on the one hand, and teachers' affective organizational commitment and organizational citizenship behaviour, on the other hand. A model was developed…

Purpose: The purpose of this study is to investigate gender differences in transformational leadership and social exchange outcomes in public primary schools in Tehran, Iran. Design/methodology/approach: A total number of 400 teachers and 77 principals completed questionnaires. Multivariate analysis of variance was performed to determine gender…

Poor reciprocity is a defining feature of an autism spectrum disorder (ASD). In the current study, we examined the reliability and validity of the Interactive Drawing Test (IDT), a new instrument to assess reciprocal behavior. The IDT was administered to children and adolescents with ASD (n = 131) and to a typically developing group (n = 62). The…

The present paper discusses literature concerning the practice of bartering for counseling, psychological, or social work services in lieu of traditional monetary payment. The author contrasts the language concerning the practice of bartering found in the respective ethical codes for each profession, and presents literature describing both risks…

Despite the increased prevalence of neutral third parties in both formal and informal exchange processes, social exchange theory has yet to consider the effect of nonpartisans on important cognitive and affective outcomes of exchange. This research integrates Simmel's conceptualization of small groups and nonpartisans with contemporary theory and…