Reports on the results of a systematic assessment of the interpersonal difficulties encountered by in-home service providers serving the frail elderly. Presents a typology of problematic interpersonal situations, along with suggestions for training, assessment, and supervision of clients and workers. (JAC)

Suggests that effective staff development involves a process that asks basic questions about the learner; about aims, goals, and objectives; about content; and about learning activities. (HOD)

Evaluates model infant intervention programs, including those that focus on infant tutoring, infant group care, and parent involvement. Presents an overview of theoretical and research bases of infant programs, offers recommendations for evaluation of projects, and discusses the motivations and emotional needs of staff members. (KH)

Reviews some of the general findings about the kinds of self-reporting procedures that seem to yield accurate information about classroom instruction. (HOD)

Research indicates that the behavior of a school's principal is crucial to educational quality. A staff development program in the Wheeling, Illinois, school district, based on Madeline Hunter's clinical supervision model, has helped principals to become effective leaders in instructional improvement. (MCG)

When business management begins to be concerned with its employees, productivity improves. A variety of human resource development programs used in business can be adapted to educational settings. The school staff developer's role is to improve job satisfaction, health, and motivation of staff members. (DF)

Students in Lawrence, MA, explored careers and increased future employment potential through a school/business relationship based on Japanese business practices. A description of this program and how the corporations trained students and teachers to use statistical charting techniques are given. (DF)

Describes training for a statewide family planning program involving a large number of agencies in North Carolina which are involved in delivery of family planning services. Focus is on the need for involvement, commitment, and skills within each agency so the family planning program could be optimally effective. (WL)

Establishing a strategy for staff development avoids pitfalls involving the definition of goals, the analysis of evaluation data, and the identification of essential competencies. (Author/MLF)

The author advocates that a single management posture be adopted by collegiate executives responsible for the performance of non-academic employees, and describes three ways such a posture benefits all concerned: individual worker performance improves; supervisors become more effective; and the school gains an advantage. (LBH)

This UNESCO-sponsored conference dealt with the teaching problems of the large bureaucratic university. Specific recommendations are reviewed and pre-conference survey questions are reported. (LBH)

This report describes the demographic and economic characteristics of Sicily Island, Louisiana and its schools, and discusses the ways in which teaching and learning have changed in Sicily Island schools since they embarked on a program of reform in the late 1990s. It examines the schools' improvement efforts and results through the lenses of the…

Leadership is situational and cannot be predicted or necessarily taught. This book is the distillation of ideas and practices derived from interviews with some of education's top leaders. Chapter 1, "Forming Beliefs," makes the point that teachers and administrators must carefully learn about excellence and then find the elements of excellence…

This purpose of this paper is to identify implications of various learning theories for workplace learning and performance and HRD. It begins with a review of various theoretical positions on learning including behaviorism, Gestalt theory, cognitive theory, schema theory, connectionist theory, social learning or behavior modeling, social…

These participant materials are from a videoconference that addressed the needs of adult literacy program administrators, instructors, and tutors beginning or continuing the technology implementation process. Section I contains the videoconference materials: agenda; videoconference evaluation form; biographical and program information; executive…