Local genealogical societies and libraries have a common interest in providing genealogical researchers with materials and expert assistance. Societies and libraries can cooperate to meet genealogists' needs in several ways: (1) collection development, access, and creation; (2) indirect reference service (societies as a referral resource; (3)…

Automating a library can be an expensive, time-consuming endeavor that includes many risks. These risks can be reduced through a variety of methods: learning all one can about the systems available that perform the functions in which one is interested, clearly defining one's needs and expressing them succinctly to vendors, and learning how other…

This document is composed of three bibliographies that were handed out during a section of an American Library Association conference dealing with education and behavioral sciences and more narrowly, with how techniques borrowed from these disciplines can improve the effectiveness of reference services. The handouts are a 24-item bibliography on…

A technology plan provides a blueprint against which to measure new technologies and applications, assess future needs, and allocate resources to balance technology with the needs of users and staff. This book is a comprehensive and practical guide for librarians preparing a technology plan. The book is divided into five planning steps, each of…

Contributors to this volume shed light on old stories and focus attention on new issues relating to civil rights, libraries and black librarianship. Papers deal with such topics as people who taught others to read, people who founded libraries and those who supported them, library organizers and library users, people who wrote and edited books for…

This book examines the ways in which children's librarians can manage their services so collections and programs reach the intended audience. In the introduction to this second edition, the author considers recent changes in demographics, economics, social patterns, media and technology trends, and consequent changing emphases in managing…

This paper examines the efforts made by the American Library Association (ALA) and the Mexican Border Traveling Library Service (MBTLS) to ensure that remote World War I outposts, such as the Gerstner Field aviation and military training camp in Louisiana, would have adequate library service. A history of the MBTLS' early organizational success,…

The six papers in this collection were presented at three sections of the Division of Regional Activities: (1) "A la recherche d'Approches adaptees aux Besoins en Documentation des Africains (In Search of an Approach Adapted to the Information Needs of Africans)" (Touria Temsamani Haji, Morocco); (2) "People's Libraries: An African…

This guide presents a series of articles which give pointers, hints, and examples of day-to-day development activities school librarians can use to hone their professionalism. The first of five sections describes ways in which librarians can provide professional service and lists some markers of professionalism. The second section presents one…

This booklet was prepared in recognition of the 25th anniversary of the watershed Adult Education Act of 1966, and in acknowledgement of the key role that libraries have played in U.S. adult education throughout the century. Written by library educators, the two commissioned papers that make up the booklet describe the role of public libraries in…

The impact of a changing college-student population on educational programs and services is being felt throughout American higher-education circles. This book provides an overview for librarians and educators of multicultural issues in higher education and existing library programs that is related to multicultural and international students. The…

This study examined whether user satisfaction with library services is affected by certain objective and subjective librarian behaviors exhibited during the reference interview. A patron survey was conducted during July 1993 in three branches of Cuyahoga County Public Library, located in northeastern Ohio. The sample was determined by the patrons…

Efforts have been made by the Cornell University Libraries (New York) reference staff to assist students with their library research for a popular undergraduate course in human sexuality. Librarians have found the course to be a serious problem for both their reference and stack collections as most students do not understand research strategy,…

A task force was appointed to insure that New York State's health information service programs were operating optimally. The task force was charged to review: (1) the effectiveness of the guidelines and assessment form as published in the "Manual for Assessing the Quality of Health Sciences Libraries in Hospitals"; (2) the present…

This collection of addresses, remarks, and papers presented at the second White House Conference on Library and Information Services (WHCLIS2) includes excerpts from remarks made by First Lady Barbara Bush, President George Bush, Marilyn Quayle, and William T. Esrey of United Telecommunications, Inc., and keynote addresses by Mary Futrell from the…