Offers a framework that addresses training and performance relationships based on in-house skills development committees that are employee driven. Key elements include employee ownership of training; working partnerships between management and employees; continuous learning; and measurement of results that show relationships between classroom…

This study investigated how middle school teachers used an electronic performance support system (EPSS) and whether the use affected their work performance and attitudes toward computer technology. Discusses changes in task performance, change agents, collaborative design, technology support, training, computer accessibility, and implications for…

The George A. Smathers Libraries of the University of Florida is currently undergoing a major renovation. Library West, the building that houses the humanities and social sciences collection, will be gutted and expanded. The collection will be moved to off-site storage and the staff will be relocated for a two-year period. The reality of these…

As is true for human resource development (HRD), the field of organization development (OD) draws from numerous disciplines to inform its theory base. However, the identification and selection of theory to inform improved practice remains a challenge and begs the question of what can be used to inform and guide one in the identification and…

Electronic performance support systems (EPSS) can provide alternative learning opportunities to supplement traditional classroom or training strategies. Today's students may benefit from educational settings and strategies that they will use in the future. In using EPSS to nurture the development of technological literacy, workers and students can…

The Pennsylvania State University (Penn State) has actively promoted e-portfolio use among undergraduate students at its University Park campus since May 2002. The primary objective is to foster consensus among faculty members and students about the nature and potential benefits of portfolio practice. Guiding this effort is the vision of a…

A variety of instructional methods have been shown to be effective in fostering employee learning in workplace training. These include problem-based learning, cooperative learning, and situated learning. Despite their success, however, there are at least two important reasons to actively foster learning beyond the training room: The transfer of…

Over the last few years, the Board and staff of the MacArthur Foundation have been exploring the implications of the digital age. They are engaged in a continuous and purposeful meditation on technological innovations and their possibilities for all the work they do. Their working hypothesis is that the digital revolution will rank with the…

This is the final article in a series examining globalisation and the role of Australian librarians in internationalising library, university, and international practice in higher education. It describes case studies of Australian academic libraries in which a successful pattern for internationalisation emerged. The conclusions of the research are…

Many administrators are moving toward using online student evaluations to assess courses and instructors, but critics of the practice fear that the online format will only result in lower levels of student participation. Joan Anderson, Gary Brown, and Stephen Spaeth claim that such a concern often fails to acknowledge how the evaluation process…

This year marks the seventh annual EDUCAUSE Current Issues Survey to identify what campus information technology (IT) leaders see as their most critical IT challenges. Thirty-seven percent (628) of the 1,708 EDUCAUSE primary member representatives responded to an e-mail invitation to complete the Web-based survey in December 2005. Survey…

One of the goals of the Office Systems Research Association (OSRA) is to ascertain the competencies needed by an information systems professional charged with organizational and personal performance technologies. This model curriculum, a major update of OSRA's 1986 Model Curriculum, emphasizes the technical aspects of multimedia desktop…

American Colleges and Universities are continuously challenged to increase access to higher education, improve the quality of student learning, and control or reduce the rising cost of instruction. These challenges are interrelated. As tuition costs continue to rise, access is curtailed. When high failure rates prevent students from successfully…

Evaluates an interactive, instructional Web site that teaches the basic tenets of human performance technology. The methodology, based on a combination of heuristic and formative evaluation techniques, involved measuring attitudinal reactions to the Web site, learning gains from performance scores on practice exercise, and content, navigation, and…

Discussion of performance technologists' contributions to improving public education highlights 10 essential components of an educational system, including family and community, business and industry, government agencies, and higher education. Implications of the systemic perspective for the professional development and training of performance…