Purpose: Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such circumstances. Both CI and SA have detrimental impact to a sustainable workforce. This study aims to investigate the psychological effects of CI and SA on emotional…

Minimal scholarship has investigated the possible roles counselors might play within environmental education. We piloted a photovoice collaboration between a counselor and an environmental educator with a classroom of secondary students (grades 9-12) in the southeast United States. Adolescents (N = 14) identified connections with outdoor…

Recently, much importance has been placed on early science education. This study examined the associations between kindergarten teachers' science teaching self-efficacy, outcome expectations, and their integration of science into teaching, and investigated how four potential factors (i.e. mastery experience, interpersonal support, previous science…

Today, Information and Communication Technology (ICT) has impact on every facet of our life including education, which has started an era of open online education. Massive Open Online Courses (MOOCs) are one of the major outcomes of open online education in the field of education. MOOCs have various dimensions, which open a wide scope for learning…

Since 2011, schools in England have received funds designated for improving the educational outcomes of students facing socio-economic disadvantages (SED). In response to concerns regarding the effective expenditure of these funds, school leaders have been increasingly required to justify their spending decisions and to demonstrate how decisions…

Do perceptions about how the government spends tax dollars affect the willingness to pay taxes? We designed a field experiment to test this hypothesis in a natural, high-stakes context and via revealed preferences. We measure perceptions about the share of property tax revenues that fund public schools and the share of property taxes that are…

Computer programming and associated Computational Thinking (CT) skills are essential to thriving in today's academic and professional world. There has been a growing focus globally on fostering CT skills as well as on introducing computer programming concepts and languages beginning as early as kindergarten and pre-primary school. Tools,…

First-generation, freshmen students struggle to complete the financial aid process at a 4-year private university in Louisiana, impacting their financial and academic well-being. The purpose of this basic qualitative study was to explore first-generation, freshmen student perceptions of how they construct knowledge about the financial aid process…

The purpose of this study was to gain insight into the factors of resilience that educators could replicate to increase the number of socio-economically disadvantaged students that successfully complete high school and continue to become successful adults. An examination of the factors that socio-economically disadvantaged individuals attribute to…

Community colleges play a key role in driving talent development in the United States, producing workers with the kinds of training that employers need while enhancing economic mobility for students. There has been a push among policymakers at the federal and state levels to hold community colleges accountable for the employment outcomes of their…

This study examines the research and scholarship sharing and dissemination practices in an online environment among law school faculty. Guided by one of the most widely used technology usage and adoption models, Unified Theory of Acceptance and Use of Technology (UTAUT), it investigates law school professors' attitudes and perceptions toward…

This paper describes a Nyungar language revitalisation project in the southern region of Western Australia conducted in partnership between a university research team and the Esperance Tjaltjraak Native Title Aboriginal Corporation. It discusses how linguistic analysis of historical Nyungar documentation was essential to addressing community aims…

The European Open Platform for Prescribing Education (EurOP2E) seeks to improve and harmonize European clinical pharmacology and therapeutics (CPT) education by facilitating international collaboration and sharing problem-based, online, open educational resources. The COVID-19 pandemic forced teachers to switch to virtual modalities, highlighting…

Schools are in the process of incorporating professional development activities to prepare technology-proficient educators to utilize information and communication tools to meet the pedagogical needs of 21st-century students and learners. This research addresses the challenges of and preservation possibilities for the digital work of learning…

This chapter provides a crosscutting, comprehensive analysis of the factors defining Japan's international cooperation in education over its 65-year history. These factors are examined from seven perspectives: (1) engagement and collaboration with the international community; (2) influence of Japan's own historical experience; (3) structure and…