An interview discussing informational graphics in libraries. (PF)

Retrieval terminals have been placed in four public libraries in Northern California to provide access to sixteen different data bases. The first year of this two-year experiment is described, and some of the technical, organizational, and economic aspects of the study are reviewed. (Author)

Explores the increasing difficulty that library decision-makers will face in proving the value of libraries to society, and suggests appropriate questions that they will want to ask in their use of community analysis. (Author/PF)

The impact and threat to the publishing industry due to the increased use of photocopying services is discussed. Present inadequacies in the copyright law are analyzed and possible remedial legislation suggested in terms of licensed photocopying proposals. (EH)

Many of the programs developed by the Library of Congress have been created for the benefit of libraries in the United States, and represent a specialized form of federal aid. (Author)

The history of the Boston Public Library collections in the fine arts and music is summarized. Suggestions are given for coordinating the library's research and popular library services. (PF)

This report is based on information from the 1987 Federal/State Cooperative System for Public Library Data, which was collected in machine-readable format by the U.S. Department of Education's National Center for Education Statistics. Tables present the following data on public libraries in the 19 states that participated in data collection: (1)…

This manual was developed as part of a program to create an awareness of library services for older adults, dispel myths of aging, and generate innovative programming. The first section offers a profile of aging and presents facts on older Oklahomans, reading habits of older adults, developmental tasks of aging and middle age, information needs…

This manual is primarily designed as an orientation program for librarians new to the Reference Services Division at the State University of New York at Albany University Libraries. It contains practical information and some of the procedures necessary for providing service at the reference desk in these libraries. The appendices provide samples…

This paper develops two models of the reference interview: (1) the Need-Oriented Model, which emphasizes identifying the client's information needs and allows for a broad-ranging diagnostic interview; and (2) the Question-Oriented Model, which is constrained by the client's initial question and focuses on refining that specific question,…

This publication contains guidelines for the formation of consumer advisory committees to aid in the improvement of library services to blind and physically handicapped individuals. The purpose, justification, and composition of such committees are reviewed, as well as the tasks of organizing the committee's first meeting and providing…

Using a new type of management called consultative, with data available from library-wide automated systems providing the basis for use and user surveys and analysis, each professional librarian participates in the decision-making and problem-solving functions within the library organization at the University of Guelph, Ontario Library. (Author/PF)