When Bruce Miller took up the position of head librarian at the University of California, Merced in 2001, the plan for the new library was to use the University of California (UC) system's rich base of support as a launching pad for something great and extraordinary: a model academic research library for the twenty-first century. This article…

A healthy volunteer program can be a great asset to any school library. Volunteers do much of the routine work that then frees the librarian to work with students individually or in groups, providing instruction and reading guidance. In addition to the physical work volunteers provide, they become strong advocates for a school library program…

According to one of the authors, teacher/librarian collaborative instruction is still the most effective means to teach information literacy skills in order to improve student achievement. Numerous studies have confirmed the importance of library media center and library media specialists (LMSs) in improving student achievement. In this article,…

This study examines the use of chat in an academic library's user population and where virtual reference services might fit within the spectrum of public services offered by academic libraries. Using questionnaires, this research demonstrates that many within the academic community are open to the idea of chat-based reference or using chat for…

This article features Eliza Dresang, an award-winning author, and her achievements. Dresang was responsible for making a radical shift in how teachers and parents understand modern children literature when she wrote her groundbreaking book, "Radical Change." She found the motivation to write this book after realizing how teachers and parents were…

There's no shortage of library management books out there--but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? "Library Management Tips that Work" does exactly that, addressing dozens of such issues facing library managers, including: (1)…

Fewer employees, shorter hours, diminished collection budgets, reduced programs and services--all at a time of record library usage. In this book, library expert Carol Smallwood demonstrates that despite the obvious downsides, the necessity of doing business differently can be positive, leading to partnering, sharing, and innovating. This…

Audiobooks have become a mainstay of the classroom for many teachers. Studies have demonstrated that they are not only effective tools for helping all children become more literate, but they also provide an enjoyable and simple way to introduce children to books they might not otherwise read. Audiobooks have also proven to be effective when…

According to a November 2004 Pew Internet and American Life Project survey, "87% of those between the ages of 12 and 17 are online...and half of them say they go online every day" ("Teens Forge" 1). They prefer the Internet to traditional libraries because they consider the Internet to be easier to use, more convenient, open 24/7, and full of more…

Wireless hotspots are popping up in local coffee shops everywhere. Anyone with a wireless-ready laptop or PDA can surf the Internet at one of these hotspots. The same is now true for all 32 branches of the Orange County Public Library (OCPL) in California. Though many public library systems are moving toward wireless access, most require patrons…

Moving materials from receipt of the shipment to distribution to branches within 48 hours is such a hassle among members of the technical services department of Columbus Metropolitan Library. However, these issues challenged them to find alternative solutions to achieve their goals. After reviewing the in and outs of their department and making a…

This paper attempts to compare the availability, quality, similarities and differences of students' support services in United Kingdom Open University (UKOU) and Sri Lanka Open University (SLOU) and also to identify and enlist the deficiencies that SLOU students are facing in the student support services. To get the desired end four hundred…

This paper attempts to compare the availability, quality, similarities and differences of student support services in Allama Iqbal Open University (AIOU) and United Kingdom Open University (UKOU) and also to identify and enlist the deficiencies that AIOU students are facing in the student support services. The study found out that student support…

The article gives an overview of social bookmarking in libraries and discusses the University of Central Florida (UCF) Libraries Delicious project and its outcomes in depth. It also addresses technical issues involved with setting up a library Delicious account; barriers to participation; training requirements; integration with other library sites…

Ask Here PA is Pennsylvania's new statewide live chat reference and information service. This article discusses the key strategies utilized by Ask Here PA administrators to recruit participating libraries to contribute staff time to the service, the importance of centralized staff training, the main aspects of staff training, and activating the…