Examines in detail the aims, forms, and methods of USSR library services provided for children, including information and bibliographical assistance, as well as the main areas of research being conducted in this field by Soviet specialists. (CWM)

Addresses the questions of why community library services have failed to become integrated with traditional public library services, and how such services may develop in the future in the light of service techniques, professionalism, organizational behavior, and trends in human services. References are included. (FM)

Traces the development of adult learner's advisory programs in libraries, and discusses the librarian's capacity to perform the counselor's role in the contexts of societal factors, popularly-held assumptions, and professional confidence. References are provided. (FM)

Statement goals for formal collection development policies should include improved library services development. While such statements should be dynamic, and help define the total objectives of the institution, they should provide the necessary rationale for selection rather than serving as a substitute for book selection. (Author/MBR)

Information on the characteristics of the older adult, philosophic differences in concepts of service to this age group, information on the development stages of adulthood as a basis for program planning, and ideas on developing programs for older adults are included. (Author)

The goals of bibliotherapy as they pertain to the aging are discussed; some special materials are cited; two modes of handling bibliotherapy as a library service are described; and references as to how such a service might be funded are made. (Author/MBR)

Preschool programs in public libraries in Columbus, Ohio; New York City; and Greenvile, South Carolina, are described. They are meant to stimulate preschoolers and educate adults. (MBR)

Reduced library budgets increase the importance of free cartographic material for map collection development. The author discusses sources of free materials, such as government agencies, foreign embassies, and chambers of commerce, and explores the development of an exchange program of duplicates. (Author)

Reviews current methods of public library financing through governmental support at the local, state, and federal level. The imposition of user fees is proposed as a method of preserving equity; i.e., individuals receiving the benefits would bear the costs. (JVP)

This article presents analysis and survey results of a program designed for bibliographic instruction at Wabash College. The project employed trained student assistants as the primary agents for information transfer. The student assistants worked in closely structured courses that demanded regular library use. (Author/AP)

Provides background information on the development of the Ramapo Catskill Library System's (NY) LibraryLand Web site. Highlights include other library-related resource guides on the Web; an emphasis on public libraries; graphics; links; the use of HTML; and templates for designing library home pages. (LRW)

Examines some of the changes that network technology has brought to academic computer services since the mid-1980s and discusses changes that may be expected in libraries as a result. Examples from the State University of New York College at Geneseo illustrate the discussion. Effects of the Internet are also considered. (LRW)

Discusses the persistence of women children's book pioneers in the current practice of children's literature and services curriculum in library and information science programs, drawing on the theoretical work of the feminist philosopher Elizabeth Minnich. A survey of children's literature faculty in schools of library and information science is…

Discussion of problem patrons in libraries focuses on how businesses handle customer complaints, namely regarding them as opportunities to improve customer service and satisfaction. Suggests libraries need to provide channels for patrons to make complaints, follow up on them, and train staff to deal with user dissatisfaction. (Author/LRW)

The obstacles faced by the online subscription library, Questia, illustrate the pitfalls of designing an online library for college students without winning over librarians and faculty. A major problem is the small size of Questia's collections. (SLD)