This survey of 164 assistant academic library directors at comprehensive and liberal arts institutions was conducted to analyze the professional characteristics and role of assistant directors. Findings indicated similar characteristics within this group and differences in administrative and service responsibilities, depending on the preferences…

Presents transcript of interviews with three administrators of small rural libraries. Highlights include state and national encouragement of marketing efforts; funding for in-service education for rural public librarians; changing roles of rural public libraries; library standards; and advice for newly appointed directors. (LRW)

Discusses changes taking place in the library systems of Hungary, the Czech Republic, and Slovakia. Topics reviewed include the influence of Soviet Russian library theory and practices; decentralization of library administration; library finances; library education; library employment; library technology; and censorship and collection policies.…

Presents steps for creating copyright policies: appoint an officer; arrange access to a lawyer; understand copyright principles; know how copyright applies to Internet and CD-ROMs; understand permissions procedures; collect reference materials; use Internet information; understand international law; stay updated; attend seminars; educate others;…

Discusses the impact of the Uniform Commercial Code (UCC) Article 2B, dealing with licenses of information and software contracts, on information professionals. Mass market licenses, copyrights, standard form contracts, and impact on first sale are examined. A sidebar lists key World Wide Web sites and includes a sample letter of concern. (LRW)

Presents a holistic view of the management of licensed, networked information resources in a university library. Highlights include licensing and copyrights; collection development and acquisitions; aggregators, which combine electronic resources from disparate suppliers or locations into larger resource units for users; consortia; managing…

Examines reasons for hiring contingent employees or outsourcing vendor services in libraries, as well as disadvantages of contingent employees. Considers the issue of exploitation. Explores the extent to which contingent employees are a part of the organizational structure, and discusses effective management for positive outcomes and ways to…

Lists projects that parent volunteers can do in elementary school libraries in the areas of computers, audiovisuals, reading programs, helping students, special-needs students, clerical, arts and crafts, parent representation in various areas, and community projects. (LRW)

As the purchase of virtual resources accelerates, particularly through consortial agreements, the autonomy of the local library will fade and the roles of librarians will change drastically. This rapid transformation is illustrated by a discussion of OhioLINK and its positive and negative effects on one member library. (Contains 21 references.)…

The diagnostic instrument SERVQUAL has been developed to measure customer expectations and perceptions of service. This article describes a study that investigated how applicable SERVQUAL is to academic libraries and how influential the study's findings might be in changing concepts of the management of academic library services. Two SERVQUAL…

In 2002, the Department of Education, Science and Training (DEST), Higher Education Information Infrastructure Advisory Committee commissioned the National Library of Australia to analyse the uniqueness and overlap of Australian university library collections, comparing library collections in each state, using the National Bibliographic Database…

This analysis of the transformation of the Charles Sturt University Regional Archives from a library special collection to a multi-function regional repository highlights the importance of stakeholder interests in determining institutional configurations and collection development priorities. It also demonstrates the critical importance of…

Discusses the Kentucky Education Reform Act of 1990 and the role of school library media specialists. Focuses on principals' perceptions of media specialists in five categories: information literacy; collaboration, leadership, and technology; learning and teaching; information access and delivery; and program administration; and suggests that…

The relationship between the library and its patrons is damaged and the library's reputation suffers when returned items are not checked in. An informal survey reveals librarians' concern for this problem and their efforts to combat it, although few libraries collect objective measurements of errors or the effects of improvement efforts. Brigham…

Access services is not unique in its need for effective personnel management. A review of the literature indicates that there are many publications on or relating to library personnel administration; however, relatively few of them are dedicated to the narrow topic of access services. As such, this review encompasses literature that is general to…