The onset of the COVID-19 pandemic required shifting information literacy instruction from face-to-face to online formats at the University Libraries of the University of South Dakota. This case study narrates how the instructional team there introduced innovations into a Freshman Writing course that enabled instrumental (that is, goal-oriented)…

As more campus locations establish intentional informal learning spaces, what, if anything, is the unique value of these spaces within the physical academic library? Using mixed methods, this study examines the relationship between students' use, satisfaction, and productivity needs at five discrete locations at a large public university. Findings…

To improve customer service, some academic libraries have used a service philosophy statement to foster a shared understanding of service standards. The authors conducted semistructured interviews with heads of public services at academic libraries to understand how the service philosophy statement was used in practice and its impact on staff…

This study utilizes COUNTER 5 data from the University of Dayton (UD) to measure full-text retrievals of e-journal articles from five major academic journal publishers (Taylor & Francis, SAGE, Oxford, Wiley, and Springer). Usage data from these publishers' e-journals within EBSCO is compared to the same content when accessed from publisher…

What perceived role do one-shot information literacy sessions play in the professional status of librarianship? In what way is this perception resulting from and contributing to the feminization of instructional labor? How will criticizing and/or changing one-shots disrupt or perpetuate gender and other forms of inequity? All these questions…

In "Connected Teaching: Relationship, Power, and Mattering in Higher Education," Harriet L. Schwartz presents "relationship as a site and source for learning." It is both where the learning takes place and the mechanism through which we teach and learn, making it the "essential driver of teaching and learning."…

This study compares library and information studies (LIS) departmental websites from 1999, 2009, and 2019 to explore the evolution of program promotion practices. Websites were analyzed using the 7Ps Marketing Mix model to explore how programs were marketed across this timeframe. Similar promotional messages were used across the years, but a key…

During this research, the author attempted to locate institutions and background information about spaces that would be similar in scope to a digital scholarship lab (or scholar's lab being proposed in a university library. The information is meant to serve as a guide for the space design project, but it will be an important benchmarking tool for…

This paper presents a study of the specific disciplinary competencies required of library programming professionals and the training pathways where they develop those skills. Most existing competency frameworks focus on general library service or audience, rather than the specializations required for public programming. Reflecting the emerging…

In the twenty-first century, academic libraries and librarians have recast the narrative by turning outward, engaging more deeply across the university. No longer solely focused on collecting, libraries now embrace connecting with their campus communities to foster consumption, production, curation, preservation, collaboration, and inquiry around…

This article argues for the incorporation of library instruction into research methods courses to foster information literacy skills important to disciplinary specialization. The evidence in support emerges from a collaborative teaching and assessment project conducted by a research methods instructor and a faculty instructional librarian. The…

Makerspaces have continued to be a popular addition to the services offered by libraries. This article will address the creation and implementation of one at a mid-sized medical library. The writer will summarize their personal experience of the steps taken towards opening the makerspace and give insight into the process. This article will also…

Academic libraries invest thousands of dollars in assistive technologies (AT) for enhancing the delivery of information services to disabled patrons. However, offering AT might not result in their use by the patrons who need them, thereby leading to a service divide. The analysis of qualitative responses, including more than 1,400 quotations,…

Effective use of information resources by lecturers is one of the determinants of university education outcomes. To function optimally, lecturers utilise digitised information resources in their duties. University libraries are saddled with the responsibility of organising and providing lecturers' needed information resources. This study,…

This paper presents the results of focus groups conducted with student-parents at the University of Memphis. The objective of this study was to explore the research services and library spaces student-parents need to thrive in higher education settings. The results identify several ways in which academic librarians can support student-parents'…