People of color who choose careers in higher education may encounter microaggressions, marginalization, and other unpleasant situations. This narrative shares the experiences and perspectives of one African-American academic's experiences with the intent of encouraging academic professionals from underrepresented populations to persevere.

Aiming to place disability studies in conversation with other antioppressive educational frameworks, this article "crips" human rights education (HRE), a field that, by definition, teaches people about equality, dignity, and respect. A theoretical sampling of HRE journals and an online library database uncovers that human rights…

The category of hate crime is a recent legislative response to the increasing levels of antisocial, criminal and discriminatory behaviours and practices that target a wide spectrum of individuals on the basis of their identification within certain minority sociological subcultures. People with intellectual disability are often targeted for this…

Educational research is increasingly paying attention to students' out-of-class learning. Students' out-of-class learning is linked to improved class performance and constitutes an important part of learner development. Prior research has argued that learning-resources provision should encourage students' autonomous learning both in and out of the…

Very few formal studies have documented the errors committed in online searching performances, and none have focused exclusively on students in library and information science programs. To fill this gap, the authors conducted a content analysis of online searching errors of MLIS students based upon a coding scheme derived from previous error…

Supported by an Institute of Museum and Library Services National Leadership Grant, Mystic Seaport Museum educators present how findings from evaluations of their teacher professional development programs challenged them to reconsider what it means to understand and support teachers' unique professional needs. Included is a discussion of what it…

The Xreading website provides students with access to an extensive virtual library of graded readers. Teachers can then use it to keep track of which titles the students access, the total number of words they read, their reading speed, and also whether they have completed post-reading quizzes. However, an overreliance on monitoring student…

In the Asian context, when students transition from pre-university to an International Branch Campus of a Western university, they tend to experience significant differences in a number of areas in their first-year university lives. Because of the different educational cultures, students and teachers may have different expectations on the academic…

As a state university system planned for growth in the availability of distance education degrees, the presidents and the provosts decided to include consideration for the availability of student support services. To ensure availability of student support services for online students, college and university systems in the state developed and…

This article discusses how the author, Kay Waitman, provided a safe and welcome environment in her school's library, by creating an "Our Languages" collection of books in the first languages of all her students, from Espanõl to Hmong to Yup'ik Eskimo. She also partnered with a local furniture store, Scan Home, to create a large, cozy…

Purpose: The purpose of this paper is to identify the dimensions of service quality in the context of Islamic higher education (IHE); explain the determinant dimensions of overall perceived service quality (PSQ) according to students; and explains the difference in the level of quality felt by students in each dimension based on gender, year of…

Birmingham City University's Library and Learning Resources' strategic aim is to improve student satisfaction. A key element is the achievement of the Customer Excellence Standard. An important component of the standard is the mapping of services to improve quality. Library and Learning Resources has developed a methodology to map these…

The increasing availability and prominence of e-books has led to a perception in some quarters that the requirement for physical books is decreasing, as most, or all scholarly material is openly available in digital form. Some academic administrators and librarians have suggested that it may be possible or desirable to have a solely, or…

To properly prepare pre-service school librarians, school library educators in online courses must provide opportunities for collaborative engagement. This collaborative education should also recognize the pedagogical benefit of the organic formation of communities of practice that develop within areas outside of curriculum content. This…

A combination of public relations, marketing, advertising, and information and communication technologies, social media work is an increasingly important part of information professionals' jobs. This paper reports on a survey-based study of 49 information professionals who routinely use social media in their work. Respondents provided information…