This essay served as the basis for the opening keynote speech during the Library Assessment Conference in Baltimore in 2010. It set the stage by tracing the demands for accountability in the beginning of the century and outlining progress made. It provided important background and context for the following four keynote papers delivered by Megan…

There's a lot of focus on the "Next Gen" librarians out there bringing a youth perspective that's supposed to shake things up and introducing new ideas and practices into a profession that sometimes moves forward at a glacial pace. But the ideas of the new generation do not invalidate the work done by those who came before. In fact, change in…

Duane Webster is a visionary leader who, throughout his career, has had a significant impact on the improvement of libraries and librarianship. His work to establish the Association of Research Library's (ARL) Office of Management Studies (OMS) and its several organizational improvement programs laid the foundation for organization development in…

This user's guide was developed to advance local planning at ARL member libraries. It is written for library leaders writ large and for anyone leading or contributing to research library planning processes. Users do not need advanced facilitation skills to benefit from this guide, but facilitators charged with supporting scenario planning will…

The building and decoration of the Library of Congress in the late nineteenth century were emblematic of America's longing to be regarded as an enlightened nation and to take its rightful place among the great civilizations of the past. The sources for this ambition, illustrated in the paintings, sculptures, and inscriptions in the library's…

This article seeks to make a compelling case for authors' rights training through emphasis on academic librarians' dual roles as both authors and as liaisons to research and teaching faculty. Using the example of the Rights Well Workshop developed at Oregon State University Libraries, the article demonstrates the value of training librarians as…

The purpose of this study was to investigate how federated search engines are incorporated into the Web sites of libraries in the Association of Research Libraries. In 2009, information was gathered for each library in the Association of Research Libraries with a federated search engine. This included the name of the federated search service and…

Beyond collecting traditional circulation statistics, tracking in-house use of library materials is a significant measure of how patrons use our resources. In our pilot project, Lending Services staff members conducted nightly pick-ups of library materials left on tables, in carrels, in study rooms, as well as books cast aside in the stacks areas…

E-readers are increasingly popular personal devices, but can they be effectively used for the needs of academic libraries' clients? This paper employs an evidence-based approach that examines the role and efficacy of implementing an E-reader Loan Service at McGill University Library. Suggestions are offered as to what lending model and device…

The Australian Government's Higher Education Participation and Partnerships Program aims to encourage greater participation of students from low socioeconomic backgrounds in higher education. Historically, participation and retention rates of students from underrepresented groups have been less than for the majority of school leavers. Universities…

A mission-critical system is one that is so intertwined with the operation of an organization that the organization can scarcely function without it. Just as in corporations, mission-critical library systems offer the capability to unlock talent and time. They are essential to the transformation of higher education and the learning environment. A…

Program presentations on issues related to staffing considerations in research libraries and business meeting minutes are combined in this report from the Association of Research Libraries (ARL). Under the program title, "Organizational Futures: Staffing Research Libraries in the 1990's," a report by the Task Force on Research Library Staffing…

This kit on the integration of nonprint media into Association of Research Libraries (ARL) institutions contains a concise summary of a 1977 phone survey with ARL members, eight descriptions of programs and services, and five acquisition and processing policies. To collect data on practices regarding the acquisition, processing, and use of…

Describes a study which investigated plans of Association of Research Libraries members in New England for total automated library systems, whether compatibility of microcomputers with existing or proposed equipment is a factor in microcomputer selection, plans for microcomputer use, and how appropriate microcomputer tasks are identified and…

Analyzed annual electronic journal usage data for the NorthEast Research Library (NERL) consortium. Discusses the high degree of skew in journal use; describes results of a cluster analysis that revealed three distinct groups of institutions based on journal use; and recommends that institutions consider their consortial membership and organize…