High-quality customer service is an important aim of the library experience. Its importance is evidenced by attention given to the topic in scholarly literature and academic conference proceedings. This article describes the challenging process of creating and delivering a blended customer service training curriculum to all library staff working…

As a consequence of engaging almost exclusively in collaborative research throughout my career, my publications are rarely single authored. The goals of this article are to share with readers my experiences related to publishing in general and to collaborative writing specifically, and to provide counsel and caveats based on these experiences. The…

People with autism show superior performance to controls on the Embedded Figures Test (EFT). However, studies examining the relationship between autistic-like traits and EFT performance in neurotypical individuals have yielded inconsistent findings. To examine the inconsistency, a meta-analysis was conducted of studies that (a) compared high and…

Cognitive challenges during transition to adulthood are generally high and require particular skills, such as self-control, performance evaluation, and behavioral adjustment for success in everyday living. However, age and sex differences in timing and efficiency of brain maturational processes in the early twenties are not well known. We used a…

In this philosophical essay, I propose a theory of creativity for instrumental music education inspired by Confucian "creatio in situ" ("situational creativity"). Through an analysis of three major texts from classical Confucianism--the "Analects," the "Zhongyong" ("Doctrine of the Mean"), and the…

Recent changes in art teacher certification requirements in New York, the state in which I teach, have prompted me to reconsider relationships between language, contemporary art, and art education. New York is participating in the educational Teacher Performance Assessment (edTPA), a national version of the Performance Assessment for California…

This issue is part of a series on the Teacher Practice Networks initiative and its efforts to broadly support teachers in implementing college- and career-readiness instruction. Effective teachers frequently reflect on how to improve their practice: "Did I scaffold the lesson well? Did I give students enough processing time? How can I help…

Mobile technology has provided flexible methods for employees to complete work-related tasks without being tied to an office. Research has predicted the level of training on mobile technology may impact a user's ability to complete work responsibilities accurately. This study intended to examine what behavior factors from the unified theory of…

Associations between scale scores obtained from a teacher observation-based authentic assessment measure, the "Teaching Strategies GOLD®", and (a) teacher ratings of children's social functioning and learning behaviors, and (b) child performance on external, individually administered direct assessments of academic skills are presented.…

Despite the prevalence of ordinal observed variables in applied structural equation modeling (SEM) research, limited attention has been given to model evaluation methods suitable for ordinal variables, thus providing practitioners in the field with few guidelines to follow. This study represents a first attempt to thoroughly examine the…

One advantage of using student ratings over observer ratings in measuring teaching quality is seen in the extended observation period they are based on (usually the school year so far). However, it has rarely been investigated to what degree student ratings are nevertheless influenced by occasion-specific characteristics; this is thus the aim of…

Effective teacher evaluations serve the dual function of being both summative and formative (Danielson & McGreal, 2000). The current evaluation tool in Virginia uses a traditional approach of incorporating standardized test scores as forty percent of a measure of teacher effectiveness. By way of a literature review, this article applies a…

During the last decade, universities have endeavoured to continually improve the level of student satisfaction and learning experience. Student evaluative feedback is therefore critical to measure and track progress, and questionnaires are the principal means of collecting this data. In the UK, although the National Student Survey is used to…

Many principal supervisors in the United States work in relative isolation and experience no professional development designed to support them. Over the past four years, the role of principal supervisor in Long Beach Unified School District in California has shifted from compliance and at-a-distance supervision practices to a deeply rooted…

edTPA is a pre-service assessment process designed to determine if a new teacher is ready for the job. edTPA is part of a national movement towards the use of performance assessments in teacher education. As of 2014, 41 states (a) require a state-approved performance assessment like edTPA for program completion or for state licensure and/or state…