Traditional methods of paying and evaluating teachers in the United States are longstanding, but discussions about changing these systems to support teacher quality and student achievement goals are becoming more common. Efforts to make significant changes to these programs can be difficult and take many years to design, gain approval, and…

The number of African American teachers and principals in the nation's schools has declined precipitously since the legal decision rendered in "Brown v. Board of Education." In this article I explore the historical and contemporary reasons for the decline in the numbers of African American educators in U.S. public schools and relate the…

The professional discipline of strategic public relations offers many benefits to organizations. It helps them prevent and mitigate crises. It allows them to identify and manage issues that may interfere with their goals and objectives. It also leads them in building and maintaining quality relationships with strategic publics. However, can the…

Electronic performance support systems (EPSS) can provide alternative learning opportunities to supplement traditional classroom or training strategies. Today's students may benefit from educational settings and strategies that they will use in the future. In using EPSS to nurture the development of technological literacy, workers and students can…

The conceptualization and empirical assessment of service quality in juvenile justice remains limited. There are few reports on programmatic attempts to assess satisfaction in juvenile justice programs or attempts to include what constitutes quality of service from multiple customer perspectives. This article describes a potential model, the Gap…

In order to evaluate the effects of an integrated curriculum on the learning of popular music, the Sting Curriculum was designed for senior secondary students of mixed ability. This nine-week program was presented to a sample of students aged between 16 and 18 years in urban Sydney (Australia). This article draws on some of the results from this…

The article reports on research conducted in Zimbabwe's 11 universities between 2001 and 2003. The research was aimed at finding how vice chancellors and internal marketers perceived the marketing concept and its organization within the universities including the extent to which prospective university customers considered the arrangements for…

Purpose: Organizational citizenship behavior (OCB) has received much attention in the past decade as scholars have recognized its significant impact on the success of organizations. The current study seeks to enrich our understanding of citizenship behavior in the school setting by identifying the main factors that may enhance this behavior among…

This paper is an "evaluation" study in the form of an extensive "case study" of one particular business school in Greece. Its alleged contribution focuses on the conclusions it hopes to draw in relation to the evaluation research methodology, based on the case evaluation research, experimenting with the use of students' ratings…

Six years ago, the Division of Education at Indiana University East began the process of developing a performance-based program consistent with its division's conceptual framework, the Interstate New Teacher Assessment and Support Consortium (INTASC) principles, and Indiana state standards. One component of the state mandate is that all teachers…

The nature of quality teaching and learning in higher education has been subject to ongoing research and debate. In distance learning programmes, "teaching" comprises several distinct tasks including the provision of distance learning materials and the support of students' learning when they are away from the campus. This study examined the nature…

Purpose: The university environment is experiencing important changes that have to be managed in order to ensure the university's survival. One of the most notable changes is the appearance of a new kind of student who wants to update and/or expand his/her knowledge. This has caused universities to expand their educational offer through seminars,…

When Zimbabwe gained independence in 1980, the government started a massive expansion of the education system. Two decades later, the country's literacy rate had risen to one of the highest in sub-Saharan Africa. However, the same cannot be said for special education. This paper examines the development of the education system in Zimbabwe with…

For anyone in a leadership position, responsible for the performance of others, there is always an obvious concern with the quality of the work performed and the adherence to the mission, vision, values and culture of the organization. Traditional methods of assuring quality performance include some form of performance appraisal, giving feedback…

This article outlines the experiences of educators in three teacher education institutes in the USA, Australia and the UK as they experiment with carrying out programmes based on ideas of action research. The emphasis is on experiences with programmes of initial education for secondary school teachers. A descriptive case study aimed to find out…