Outlines the ETHICS methodology for workplace system design. This structured approach includes recognizing needs, setting objectives, choosing strategies, and evaluating results. Through user involvement, effective communication, and informed choice, ETHICS seeks to achieve greater realization of the advantages of new work systems. (JKP)

Advocates a systems approach to designing educational systems in a changing world. The intellectual technology of systems design is outlined; and a design architecture is described that addresses definition of the new system, system specifications, key functions, organizational issues, and the systemic environment. Organizing perspectives for…

Discussion of the development of an expert system that will serve as the primary advisor for individual course sequencing in a graduate program focuses on the characteristics and selection of an expert system shell (i.e., software that facilitates expert system development). Advantages, disadvantages, and prices of several commercial products are…

Compares the analysis, design, development, and evaluation of electronic performance support tools and systems to a traditional instructional systems design model. Topics discussed include indeterminate outcomes; rapid prototyping; front end analysis; intervention strategies; sequencing; user control; media selection; formative evaluation; and…

Reviews what is known about the effect of managed care on access to health services, as well as utilization of hospital care, emergency department visits, primary care services, and specialty pediatric services. The effect of managed care appears dependent on several factors and, thus, is likely to vary according to the population served. (SLD)

The International Society for Performance Improvement (ISPI) President (1999-2000) reports on the State of the Profession. Part I compares the profession of human performance technology (HPT) to other professions. Part II discusses the nature of HPT and examines critical classes of variables affecting the mission of HPT. Part III illustrates…

In a study conducted in two large school districts, 279 educational administrators expressed a strong desire for training in the major areas of educational leadership that were assessed: (1) the principalship; (2) problem solving; (3) planning for school growth; (4) personal awareness; (5) staff development; (6) long-range planning; and (7) the…

External and internal forces are driving institutions not only to create departments and positions that specialize in planning, quality improvement, and institutional research but also to link them within a systems context.

Although evidence-based practice (EBP) has received increasing attention in social work in the past few years, there has been limited success in moving from academic discussion to engaging social workers in the process of implementing EBP in practice. This article describes the challenges, successes, and future aims in the process of developing a…

This paper presents an example of integrating IT skills using an interesting real life problem. We describe how the reverse- and forward-engineering of the USA National Do Not Call registry was used in our capstone course to illustrate the fusion of different (but interdependent) issues and techniques learned in the IT program. The purpose of the…

According to any accounting method, ERP investments are among the largest single concentrated investments in dollars and human resources ever made by higher education in any area.

This background paper analyzes technologies for tomorrow's information superhighways. Advanced networks will first be used to support scientists in their work, but will soon be deployed more widely in business, entertainment, health care, and education. Significant progress has been made toward the development of gigabit network technology since…

This document contains three papers from a symposium on expanded roles for human resource development (HRD). "The Roles of Consultants in Gainsharing Firms: Empirical Results" (Eunsang Cho, Gary N. McLean) reports findings that consultants are moderately involved at the separation, preparation, evaluation, and design stages and have low…

In constructing a knowledge-based system, the knowledge engineer must convert rules of thumb provided by the domain expert and previously solved examples into a working system. Research in machine learning has produced algorithms that create rules for knowledge-based systems, but these algorithms require either many examples or a complete domain…

A framework is provided for considering whether current New York community college planning and control systems can be made more effective and efficient through the use of business-derived strategic planning and management control technology. After a report summary and section 1's introductory material, section 2 reviews current pressures on New…