This monograph gives an account of three associated studies of the professional craft knowledge of teachers as articulated by 20 teachers in 4 secondary schools in Victoria, Queensland, and New South Wales, Australia. Participants were chosen on the basis of: (1) student identification of their best teachers and (2) equal representation from three…

The conference proceedings reported in this publication represent the deliberations, problems, and prospects associated with adult education as a field of academic inquiry. The following papers or summaries are included: "Adult Education Research: Issues and Directions" (Deshler, Hagan); "Comparative Perspectives for Research about…

This combination report/guide summarizes practical "how-to" information on the development and operation of national training boards that was gathered in a series of case studies of the effectiveness of national training boards in Canada, Singapore, Sweden, and the United Kingdom and in studies of training boards in Australia, Brazil,…

This volume, Interim Report No. 2 in a 3-year study, establishes the need for job-linked literacy programs that respond to technological and organizational change, outlines the character of successful programs, and demonstrates these programs' potential value. The volume is divided into two parts: report and case studies. The introduction to the…

This book is a collection of case studies by 27 educational and industrial leaders describing the implementation of specific Total Quality Management techniques which have demonstrated their value. Essays and their authors are as follows: "Process Improvements Using Team Environments" (Scot M. Faulkner); "Team Effectiveness" (Robert S. Winter);…

Written for community college presidents and others interested in community college leadership, this book provides a practical guide to the presidency based upon the author's extensive experience as a college president. The book is divided into four sections, each addressing a separate issue related to college presidency. The first section, "The…

Four papers follow and document the progress of the Center for Research on Evaluation, Standards, and Student Testing in understanding questions related to alternative assessment based on case studies in three elementary schools. The research questions include consideration of the logistical constraints that must be respected in developing…

Case studies and episodes are presented that indicate the adjustment of Asian American language minority students to the mainstream U.S. culture. Chapter 1 places the study in the context of macro- and micro-ethnographic research on immigrant and minority educational achievement. Chapter 2 compiles demographic data and background on each major…

This document, which was developed on the basis of recent research and testimony of small business owners, managers and employees, and training providers, is a basic practical manual for those owners and managers of British small and medium-sized enterprises (SMEs) who want to initiate or improve staff training and development activities. The…

This monograph has been developed as part of an intensive, 3-year study of five local school districts engaged in general and special education reform. The purpose of the study was to examine how educational reforms were being defined and implemented at the local district and school levels, particularly with students with disabilities. The…

Even after a desegregation plan has been fully implemented, minority group children may continue to receive unequal treatment in school through the use of common educational practices such as ability grouping and disciplinary measures. These resegregative or "second generation discrimination" practices have an adverse effect on the life…

These two documents are part of the workplace success training program provided to employees of a large metropolitan hospital. The first manual is intended for hospital employees, and the second is intended for supervisors. Included in the employee guide are an ice breaker activity, participant self-evaluation, and learning styles inventory and…

These two documents are part of the customer service training program provided to employees of a large metropolitan hospital. The first manual contains customer service training activities for the hospital's dietary aides, cashiers, patient service representatives, and parking attendants. The activities are organized in three sections as follows:…

This document contains three papers from a symposium on international perspectives on human resource development (HRD). The first paper, "Human Resource Development Practices in American and Chinese High-technology Companies in Taiwan" (Hsin-yi Chen), uses quantitative and qualitative data on HRD practices in high-technology companies in…

This document reports on a pilot project called "The Consortium of Schools for the Future," designed to anticipate and make necessary adaptations for the future of public education. A section describing the project precedes a discussion of the disparity between advantaged and disadvantaged students--particularly along racial and ethnic…