ERIC Number: EJ1493700
Record Type: Journal
Publication Date: 2025
Pages: 24
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1742-5964
EISSN: EISSN-1742-5972
Available Date: 0000-00-00
Leveraging Artificial Intelligence (AI) as a Critical Friend: The Affordances and Limitations
Charlotte Frambaugh-Kritzer1; Elizabeth Petroelje Stolle2
Studying Teacher Education, v21 n2 p188-211 2025
This qualitative self-study contributes new insights on critical friendship, specifically related to Artificial Intelligence (AI) chatbot utility trends, asking: "In what ways can AI serve as our critical friend? And, what are the affordances and limitations of AI as a critical friend, compared to our human critical friends?" To answer these questions, the authors selected Pi.ai/talk, an AI tool they later nicknamed "Pia." After interacting with Pia (using data from a previous study), they compared Pia's responses to those of two human critical friends, Anne and Anders, who originally provided feedback in their previous self-study. Drawing on theoretical and conceptual perspectives (Thought Collective, Anatomy of Critical Friend Attributes, & Critical Friend Definition Continuum) and using four data sources, the authors applied multiple qualitative analysis tools to determine the affordances and limitations of Pia. They found Pia could serve as a critical friend when examining her critical friend attributes because to some extent she provided feedback to their thinking, probed thoughtful questions, and remained in a positive tone. Although Pia had some affordances in her ability to serve as a critical friend, the data evidenced several limitations in how she met the critical attributes in the areas of "constraints," "trust," and "relational dynamics"; especially when juxtaposing Pia's feedback to Anne's and Anders' feedback. Given the findings, the authors argue AI tools can complement human critical friends in self-study research, but as of the date of this publication, they do not advocate for replacing human critical friends entirely.
Descriptors: Artificial Intelligence, Affordances, Barriers, Friendship, Feedback (Response), Synchronous Communication
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: 1University of Hawai?i at Manoa, HI, USA; 2Grand Valley State University, MI, USA

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