This document reports the findings of a 3-year study of company strategies and the training impact of labor organization in Germany. Among the topics discussed in the theoretical overview presented in section 1 are the following: the growing importance of learning in a working environment; Germany's continuing training "system" and…

This document contains three papers on coaching and knowledge transfer. "The Role of the Learning Coach in Action Learning" (Judy O'Neil) reviews the literature on action learning and learning coaches, explores the role of learning coaches in action learning, and demonstrates the existence of external and internal influences that shape…

This document contains three papers on emotions and behavior in the workplace and their implications for human resource development (HRD). "Analyzing Training from an Emotions Perspective" (Darren C. Short) reviews the empirical and theoretical literature on emotions and explains how the literature can be used to analyze incidences in…

This document is designed to teach learners in secondary and postsecondary electrical trades courses to recognize, evaluate, and control hazards associated with electrical work, The manual's eight sections each include some or all of the following components: instructional text; definitions; case studies illustrating key safety considerations;…

This document consists of three symposia papers on human resources development (HRD) in Asia. "The Impact of Action Learning on the Conflict-Handling Styles of Managers in a Malaysian Firm" (Antony Hii, Michael J. Marquardt) presented results of a quantitative study of a three-month action learning program on managers'…

This publication contains the three communication skills units of the three levels of Support Materials for Agricultural Training (SMAT) in the area of occupational health and safety: Level 1 (starting), 2 (continuing), and 3 (completing). The units are designed to help the learner improve his or her written and spoken communication skills needed…

In this article, the author, the Principal of Saint Philip Neri School in Omaha, Nebraska, for 14 years, describes the good, the bad, and the ugly aspects of being a principal. She notes that the "good" includes: (1) longevity--having been on the job for 14 years, she has been able to see many of the kids grow and mature; (2) a…

Schools in 47 high-poverty school districts located mostly along the Atlantic Coast of North Carolina, South Carolina, and Virginia may have a head start on new requirements of the No Child Left Behind (NCLB) Act of 2001, thanks to a $6 million grant from the National Science Foundation. Begun in April 2000, the five-year Coastal Rural Systemic…

Training in the motor vehicle repair and sales sector in the Netherlands was examined in a study that included the following approaches: review of the sector's structure/characteristics, institutional and social context, employment practices, changing conditions, and available education and training; in-depth case studies of four auto repair shops…

Training in the retail sector throughout the 12 European Community (EC) member countries was examined through in-depth case studies of 55 retail firms that were selected as representing a wide range of firm types (19 multinational, 36 national, 4 cooperative, 7 family-owned firms), forms of retailing (department stores, supermarkets, and chain and…

The Research About Teacher Education (RATE) project is an ongoing data collection effort to establish a reliable database about institutions of higher education where teachers are prepared, and about the faculty, students, and programs at these institutions. This study on the preparation of teachers in urban settings collected data from 230…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students covers the topics of benchmarking and the continuous improvement process. It includes the following components: (1) a narrative summary of the topics; (2) a discussion of benchmarking; (3) a benchmarking exercise (the "numbered ball"…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of the definition of processes, a section on process flow diagrams, and a section on process management as well as a description of process variation. Examples are used throughout the module to make processes…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of problem solving and offers a practical approach along with some of the tools that can be used. The following components are included: (1) narrative of the problem-solving process; (2) the problem-solving…

This manual is intended to serve as a resource document as well as a training guide for rehabilitation personnel to use in developing and implementing Projects with Industry (PWI) programs. Covered in a historical profile of PWI are the changing work environment, the evolution and definition of PWI, the impact of PWI on rehabilitation, and various…