The Education Act of 1989 brought into existence the New Zealand National Qualifications Authority (NZQA), of which the first major task was to develop a national qualifications framework (NQF; New Zealand Government, 1989). The NQF was initially envisaged as a unified framework into which all secondary, vocational, and tertiary qualifications…

Several studies have examined realism and instructional effectiveness of physical simulations. However, very few have touched on the question of their credibility or verisimilitude, from the user's point of view. This article presents an empirical exploratory study which investigated the perceptions of potential users of a simulation-based virtual…

This study examines the extent sex and ethnicity play in perceptions that university students have of teacher credibility. Students were sampled at a university with a predominately Hispanic population. A multivariate effect was found for teacher ethnicity on perceptions of competence and caring, with Caucasian instructors rated higher than…

The experience of the child victim as a courtroom witness in sexual abuse cases is examined in this study of a testing program involving 30 children aged 6 to 15. The purpose of the study was to identify needs not recognized by courts that can be responded to, denied, or exacerbated through language. Based on court transcripts, differences were…

This paper examines the ethos-centered crusade in which the evangelist, not a doctrine or a political/social issue, becomes the reason the audience attends to the message. The paper analyses how the Billy Graham crusades fit this definition--the fame of the evangelist extends beyond any individual crusade, the message preached by the evangelist…

This paper presents criteria for establishing the trustworthiness of naturalistic inquiries, and specific techniques to facilitate their achievement or determine the degree of their achievement. The following criteria are briefly described: fairness; and ontological, educative, catalytic and tactical authenticity. Explored in greater detail,…

Using Toulmin's model of argument as its methodology, this paper analyzes the arguments employed by Lee Iacocca, chief executive officer of Chrysler Corporation, to persuade the United States Congress to provide backing for loans necessary for the corporation's financial survival in 1979-1980. After delineating the three main claims made by…

A study was conducted to examine the evaluative criteria or schemata that voters use in making decisions about competing candidates. More specifically, the study sought to determine (1) whether the criteria that voters employ differ between the candidates, and (2) the relative importance of various candidate-specific criteria in the voting…

As part of their study of interorganizational collaboration, researchers present three detailed case studies of how regional education agencies (REAs) supply knowledge utilization services to the school districts they serve. The three REAs are the Wayne County (Michigan) Intermediate School District (with 36 districts), the Educational Improvement…

The story of successful crisis management teaches some lessons applicable not only to surmounting crises but to everyday management decisions as well. On Christmas eve, 1974, a cyclone demolished 90 percent of the city of Darwin in Australia's Northern Territory. As thousands gathered in neighborhood schools, a team of educational administrators…

The conundrums discussed are: (1) Can media be used for instruction when people feel that its purpose is purely entertainment? (2) How much credibility can there be in messages originating from mistrusted sources? and (3) Is comprehension related to the sophistication of technology used in instructional presentations? Also in this issue: Brajesh…

Frequently speakers confront hostile groups and audiences with opposite points of view. Public communicators faced with this dilemma can choose not to address the group or, in speaking, can avoid points of contention, but a third more subtle alternative used is deliberate ambiguity or vagueness, a rhetorical strategy known as equivocation. But do…

Theories and research in speech communication that have particular relevance to organization development include studies in areas of entropy, feedback, group cohesiveness, norms, opinion leadership, and source credibility. One study of an organization development project made at a hospital revealed that subjects tended to report those changes in…

An experiment was performed in which 155 undergraduate student subjects were provided with information about a stimulus person whose behavioral consistency varied on several issues. The study assumed that if the individual's behavior on the relevant topic was consistent, then behavior on the other issues should have no impact on persuasiveness,…

Examines three reasons why Americans have remained apathetic towards the current farm crisis: consumers have little direct contact with farmers/farm life; relationship between food prices at the supermarket and farm income is hidden; and Americans view "bad" news from the farm sector as a recurring theme in national economic events. (LFL)