Purpose: Higher learning institutions (HLIs) need to have quality service facilities to achieve customer satisfaction and positive word of mouth (WoM). The purpose of this study is to assess customer satisfaction as a mediator of service facility and WoM in the context of Tanzania's HLIs. Design/methodology/approach: A mixed-methods approach was…

The internationalization and specialization of science confront scientists with opportunities and sometimes even a need to become internationally mobile during their careers. Against this background, we systematically reviewed empirical studies on the effects that mobility across national borders has on the careers of scientists. Using several…

Philanthropic foundations are influential policy entrepreneurs in higher education, advocating new ideas, engaging in collaborative activities, and seeding research to inform the decision-making process. Despite occupying this role, the higher education literature has yet to examine how philanthropic foundations promote ideas between entities or…

Social network structure has been argued to shape the structure of languages, as well as affect the spread of innovations and the formation of conventions in the community. Specifically, theoretical and computational models of language change predict that sparsely connected communities develop more systematic languages, while tightly knit…

Complex problems are being approached through collaborations that cross sectors including businesses, nonprofits, public institutions, and academia. Social Network Analysis (SNA) methods have been adopted to help manage these large collaborations, and it is useful not only for exploring the network dynamics of the collaboration as a whole, but…

This research examined cross-border Hong Kong students' access to and accumulation of campus-based social capital (CBSC), and its influences upon their university navigation and persistence. The data of interviews and network maps, collected from ten Hong Kong students in a Mainland university located in the Guangdong-Hong Kong-Macao Greater Bay…

This study investigates the experiences of high school Chinese language teachers engaged in the development of interdisciplinary, school-based curricula during a period of national curriculum policy transition. Utilizing theoretical sampling, we conducted interviews with 50 teachers to elucidate the factors influencing the creation of…

Adolescence is a critical developmental period marked by increased stress and vulnerability to mental health issues. Meaningful peer relationships are known to protect against these challenges, but the rise of technology and social media use has impacted how adolescents form connections. Research indicates that adolescents' preference for social…

In a mixed-methods study on poverty in Germany, we conducted qualitative interviews and collected quantitative data on ego-centered networks using a name-generator approach and a single set of respondents. Based on the qualitative data, we first developed a typology of negative ties and then evaluated which of these ties the name generator (on…

Online discussion forums are crucial educational tools that facilitate interaction between students and teachers. We created an online discussion forum, with the teacher serving as the moderator. 58 posts and 1,955 comments were collected. We analysed these data through Latent Dirichlet Allocation to determine word cooccurrence and extract key…

Researchers and policymakers have often debated whether urban schools of choice enroll students who are relatively advantaged compared to their traditional public school peers. Existing research has not adequately answered this question due to a reliance on inadequate quantitative measures of socioeconomic status and an emphasis on differences…

We educators may have been obsessed with perfection, expertise, polished experiences and performances too much for too long. Where is the human? Ironed out? This provocative opinion paper is a collection of the authors' reflections based on experiences, observations, ideas and readings. We invite educators to consider and explore what may help…

The growing access to the Internet, devices, and social media has revolutionized communication processes and democratized access to information and content creation. However, several researchers have shown that although access to the Internet is readily available, the virtual world is a mirror of the society in which we live where digital inequity…

Social learning analytics (SLA) tools are designed to visually demonstrate online discussions with a goal to foster student engagement. However, empirical studies indicate controversial results of the effect of SLA tools on student engagement. This design-based research designs a student-facing SLA tool to demonstrate discussions from three…

This article considers the wartime evacuation of English public schools as a result of enemy bombing as well as the commandeering of school buildings for government and military purposes. It looks at the way evacuation was privately organised by public school authorities often relying on the 'old school tie', while also taking financial…