This study sought to evaluate the impact of perceived justice on students' negative emotional responses during service recovery. Quantitative, descriptive multi-variate regression analysis and a cross-sectional study were undertaken using a judgmental sample of 430 students drawn from three public Higher Education Institutions in South Africa. The…

We present the first systematic review of the use of gamification in educational peer review activities. The goal of this work is to understand how gamification has been used to engage students in peer review activities and to summarize the empirical evidence for its effectiveness. Our main contribution is the presentation of a general model of…

Inclusive research with people with learning disabilities often involves audio-recording interviews. However, although barely acknowledged in the literature, participants may not understand that every word recorded will be scrutinised forensically, from which possibly erroneous conclusions may be drawn. This paper describes an alternative method:…

Examples of the impact of statistical theory on assessment practice are provided from the perspective of a statistician trained in theoretical statistics who began to work on assessments. Goodness of fit of item-response models is examined in terms of restricted likelihood-ratio tests and generalized residuals. Minimum discriminant information…

The authors conducted a preliminary validation of the Feelings Experienced in Supervision Scale (FESS), with findings supporting a single-factor instrument. Relationships between the FESS and attachment patterns, cognitive distortions, and difficulty with corrective feedback are reported. Implications include emotion-focused supervision to…

Different studies indicate that emotions can interfere with the efficacy of inhibitory control. However, understanding this impact requires considering that inhibition is not a unitary construct. Cognitive inhibition is the process responsible for attenuating and resisting the interference of thoughts, representations, and memories that are…

In environmental education research (EER), love is revered as a way to heal or mend the human relationship with nature. However, this interpretation of love rests in a humanist paradigm that considers nonhuman nature as external to the human being. To this end, love has generally been considered as an outward emotion, "towards nature,"…

Internet surveys of American Evaluation Association (AEA) members are a common method for studying evaluation practice. Response rates obtained from Internet surveys of AEA members are, however, frequently very small. To investigate whether or not material incentives increase response rates to Internet surveys of AEA members, a between-subjects…

New items are often evaluated prior to their operational use to obtain item response theory (IRT) item parameter estimates for quality control purposes. Fixed parameter calibration is one linking method that is widely used to estimate parameters for new items and place them on the desired scale. This article provides detailed descriptions of two…

The purpose of this study is to evaluate whether a recently developed semiordered model can be used to explore the functioning of neutral response options in rating scale data. Huggins-Manley, Algina, and Zhou developed a class of unidimensional models for semiordered data within scale items (i.e., items with both ordered response categories and…

A growing body of literature points to the possibilities offered by postsurvey interviewer observations as a source of paradata to obtain insights into data quality. However, their utility in predicting actual behavior of respondents has attracted limited scholarly attention so far. Using data from Round 7 of the European Social Survey, we aim to…

A reminder can render consolidated memory labile and susceptible to amnesic agents during a reconsolidation window. For the case of threat memory (also termed fear memory), it has been suggested that extinction training during this reconsolidation window has the same disruptive impact. This procedure could provide a powerful therapeutic principle…

In-class feedback is an invaluable component of the teaching and learning process. It is an important tool by which students understand how well they are doing and what they need to do differently before completing their final assessments and receiving their summative marks. It also enables teachers to assess how well their students are following…

This booklet is a conceptual introduction to item response theory (IRT), which many large-scale testing programs use for constructing and scoring their tests. Although IRT is essentially mathematical, the approach here is nonmathematical, in order to serve as an introduction on the topic for people who want to understand why IRT is used and what…

Learning progressions (LPs) are "descriptions of the successively more sophisticated ways of thinking about a topic that can follow one another as children learn about and investigate a topic over a broad span of time" (National Research Council, 2007). One challenge that arises in LP research is the collection of evidence to ensure that…