Discusses the importance of effective listening and problems in the listening process. Presents a matrix evaluating 18 listening inventories on 8 criteria: cost effectiveness, educational use, business use, reliability, validity, adult audience, high school audience, and potential barriers. (JOW)

Examines the impact of communication apprehension (CA) on perceptions of leadership and intragroup attraction in small task-oriented groups, using 68 undergraduates working on a class project. Finds high CA students were rated by themselves (and by others) to be lower in emerged leadership and social and task attraction than those with lower CA.…

Considers possible dysfunctions of supportive communication in the workplace and proposes a research agenda to investigate these dysfunctions at the micro and macro levels of analysis. (RS)

The Colorado Personalized Education for Physicians program focuses on assessing interpersonal communication skills through such techniques as video- and chart-stimulated recall, Myers Briggs Type Inventory, and Learning Style Inventory. Participants improve their patient communication skills through preceptorships or miniresidencies. (SK)

When Governor Roy Romer challenged Colorado's 20 largest districts to undergo performance audits, 12 responded. Consultants recommended that districts provide more market-sensitive salaries, privatize certain functions, cross-train personnel, and create job flexibility. Districts can improve overall efficiency by generating accurate operational…

Most frequently made collective-bargaining errors include mistaking rhetoric for reality, negotiating every teacher demand, settling too soon, failing to resolve board conflict, allowing unions to define the comparison base, accepting ambiguous solutions, circumventing the bargaining team, not seeking counsel, waving "red flags," and trusting the…

With patience and savvy, superintendents can recover from the sting of dismissal. Incumbents should be alert to warning signs, such as decreasing board-superintendent communications and board rejection of superintendent recommendations. Sidebars offer tips on fighting back with good cause, obtaining legal support, and surviving the endgame. (MLH)

A survey of 70 teachers working in two high schools in a midwestern university town found mixed results. Although teachers want parents to be involved in their children's education, they desire only limited communication with their students' parents. Some questioned their responsibility for involving parents. (MLH)

Classroom communication barriers were identified by 291 financial accounting and 372 managerial accounting students. Both groups thought the greatest problems in large group instruction were too much information given in lectures, large class size, and lack of interest in the subject matter. (SK)

Study investigates three preschool boys with language delays who exhibited tantrums. Alternative communicative responses were identified and reinforced as tantrum replacements for each child. Results show brief functional analyses of tantrums serve as viable assessment options in outclinic settings. Identifying the functional properties of…

Describes an adventure educator's experiences with risk taking and "extreme" skiing as a way to adapt to his progressive deafness and deal with real life situations such as working, communicating, and making his marriage work. Discusses Beethoven's deafness and the practice of taking small, chosen risks to gain skill and confidence to…

To improve board-administrator relations, superintendents should establish a firm foundation for teamwork, nurture mutual respect and support, understand their roles, be a supercoach, encourage frequent, two-way communication, avoid surprises, discourage micromanagement, avoid wasting teammates' time, tackle conflict, and assess the team's…

Administrators can create word-of-mouth communication that dispels negative attitudes and build good school reputations by discovering what parents and students are saying, targeting employee satisfaction and retention, providing excellent customer service, actively seeking and handling complaints, nurturing champions, and integrating "grapevine"…

The paper develops a theory of costly communication in which the sender's and receiver's motivations and abilities endogenously determine the communication mode and the transfer of knowledge. Communication is modeled as a problem of moral hazard in teams, in which the sender and receiver select persuasion and message elaboration efforts. The model…

Backround: The ability to repair communicative breakdown is an important pragmatic language skill, yet very little is known about it in the population of children with autism spectrum disorder (ASD). Previous investigations have shown that people with ASD, across a variety of ages and language levels, recognized communicative breakdown and…