This paper defines and discusses the nature of management; outlines the primary management functions and activities, emphasizing the importance of communication and coordination to successful management; and examines the place of communication as a management function in the library setting. After a discussion of the key role of coordination in…

Thirty-two speech anxious college students participated in a study that examined whether four treatments that have been effective when applied separately would be equally effective when applied in combination. The treatments were (1) systemic desensitization (SD), (2) speech skills training (SST), (3) SST combined with coping skills training (CST)…

The successful experience of the Tlingit-Haida Native Americans in dealing with the Bureau of Indian Affairs (BIA) to develop self-determination is an instructive case study. Although the Federal BIA gave verbal encouragement to the tribes to assume their own program responsibilities, the tribes encountered continual blunting tactics from local…

Certain characteristics of a Taylor (1965) competitive reaction time task contribute to a lack of awareness of contingencies that exist between two aggressors. The opponent's contingent response to the subject's specific shock setting may be obscured by the reaction time competition, thus concealing the matching contingency. Nine separate steps…

Understanding how laughter communicates helps to explain how individuals respond to laughter in intercultural situations. There are three manifestations of laughter: reflex responses to particular physical stimuli; automatic reactions to informative stimuli that can be intentionally controlled; and symbols encoded with semantic meanings…

THE HUMAN INTERACTION RESEARCH INSTITUTE STUDIED FACTORS IMPEDING AND FACILITATING THE SPREAD OF INNOVATION IN VOCATIONAL REHABILITATION. THEY STUDIED THE COMMUNICATIVE, ORGANIZATIONAL, AND ATTITUDINAL BARRIERS KEEPING MANY REHABILITATION AGENCIES FROM DEVELOPING THEIR OWN INNOVATIONS OR FROM ADOPTING THOSE OF OTHERS. TWO STRATEGIES TO SURMOUNT…

THIS REPORT WAS DESIGNED (1) TO PROVIDE A MORE DETAILED AND SOPHISTICATED KNOWLEDGE ABOUT SOCIAL DIFFERENCES IN ORAL COMMUNICATION AND (2) TO ASCERTAIN THE ACCURACY WITH WHICH SUBJECTS COULD IDENTIFY THE RACE AND EDUCATION OF SPEAKERS WHOM THEY COULD NOT SEE. TO DETERMINE REACTIONS TO PRONUNCIATIONS, THE INVESTIGATORS DEVISED AN INSTRUMENT…

A frequent complaint about the quality of health care delivery is that physicians often do not listen to their patients in consultation sessions. Studies indicate physicians show a tendency to listen only to patient discourse that the examiners had initiated, and to ignore questions and comments that the patients had initiated; that physicians…

The fifth of eight delegate workbooks prepared for the May, 1977 White House Conference on Handicapped Individuals contains ballots for the workshop on the architectural, transportation and communication problems of handicapped persons. The ballots are designed to enable delegates to assign priorities to various issues and proposals in a way that…

An illustration of the dependence and vulnerability of the Third World in relation to the First World--especially North American--news flow is illustrated by the news coverage of the events surrounding Jim Jones and the People's Temple in Guyana. Three editorial attitudes emerged in that coverage: an almost total absence of interest in the country…

The purpose of this paper is to help prepare the teacher of technical writing who is thinking of becoming an industrial consultant. The paper surveys five areas that frequently pose problems for consultants: establishing goals, extracting information from technologists and from source materials, assimilating the information, translating the…

Two factors are important in understanding heckling. First, heckling is a negative comment on the speaker. This negative feedback tends to lower speaker effectiveness. Second, the relationship between the heckler and the audience member is important. If the audience member sees himself as more closely aligned to the speaker, heckling will increase…

An Ombudsman Proposal Committee met from Spring through Summer 1968 to consider establishing an ombudsman at Colorado State College. The ombudsman concept is aimed at bridging the gap between a governing administrative structure and the constituents of that structure. The basic features of the ombudsman are that: he is an officer of the…

This report of a seminar on the application of telecommunications technology to educational theory and practice contains eleven speeches. The first presents illustrations of the need for feedback from the user, basic considerations for planning in telecommunications, and uses of the new equipment. The second describes the function and mechanics of…

The relevance of general semantics to subject areas in the behavioral sciences has been established many times over, although the application of the principles concerned does not always reflect acceptance. The problem of semantics as related to mental retardation has great importance as life affecting decisions are made in accord with beliefs and…