Organizations must dramatically pivot in a post COVID environment. Social pressures and changing work habits will shift corporate directives and strategies. The demands and challenges of this increasingly important corporate initiative (Diversity, Equity, Inclusivity) has been elevated and accelerated post COVID. Organizations and subsequently,…

Augmented Reality (AR) is a medium that gives people the ability to engage with digital information in ways that deviate from more traditional HCI methods (e.g. WIMP user interfaces (Christensson, 2014)). Previous work has shown that AR has useful implications for collaboration, and with remote work experiences and teleconferencing becoming…

Purpose: This paper aims to discuss innovations in the training and development practices of companies and delineate a new approach to training and development in the context of the hybrid workplace using the ADDIE and Kirkpatrick training models. Design/methodology/approach: This paper discusses innovations in training and development in modern…

This paper focuses on our experiences as higher education workers and the changing work culture that has resulted in the move to online digital labour. The shift to online and remote teaching has had disastrous impacts on academics' ability to both pursue research, and maintain a work-life balance. Examined in this paper is an understanding of how…

The purpose of this qualitative study was to explore how employees at a midsized public university in the U.S. South experienced working from home during the coronavirus pandemic of 2020-2021. Most employees in higher education settings were affected by the pandemic. Administrative and clerical and support staff had to determine how to provide the…

The hidden or overlooked nature of many of educators' professional activities complicates the already difficult task of supporting educators' labour--in both K-12 and higher education settings. These efforts can be understood as types of "invisible labour." Following PRISMA standards, we conducted a systematic literature review to answer…

The purpose of this quantitative comparative study was to determine if, and to what extent, there were differences to the propensity to trust in information technology individual team members based on their work setting when covarying for years of experience. The theoretical foundations comprised the social presence theory and the quantum of trust…

The problem addressed in this study is most research shows the transition to remote work has negatively affected the well-being of higher education administrators required to work from home since the coronavirus pandemic. The purpose of this qualitative case study was to explore the experiences of higher education administrators working from home…

The use of virtual teams in organizations has shifted upward exponentially since the onset of COVID-19, yet available research does not include findings based on workplace virtual team members, as opposed to student populations. Research is limited on what virtual workplace team members consider important in the performance coaching and personal…

During the COVID-19 pandemic lockdown, teachers who are accustomed to teaching and preparing lessons through traditional ways have been forced to move the workplace from school to home and to shift their traditional working method to telecommuting. To understand how teachers are affected by the mandatory telecommuting, this study examined the…

As most academic libraries closed in March 2020 to help slow the spread of COVID-19, practitioners started working from home for the first time. After observing impacts on their own work, the authors sought to study the broader effects of remote work on practitioners' professional and personal life by conducting a longitudinal study between July…

The COVID-19 pandemic has disrupted the field of education, forcing educators to adapt to new teaching methods and work environments. As the pandemic subsides, it is crucial to address the learning gaps and foster innovative and creative behavior among educators. This study investigates the belief that creativity emerges during times of crisis and…

Purpose: This study aims to investigate the implementation of flexible working arrangements and satisfaction, family work conflicts and the performance of educators. The potential benefits of FWA implementation for life balance highlight the importance of this research. The study's results can be used as study material to make policies on…

Purpose: This paper primarily aims to identify the multilevel learning processes emerging from abrupt telework implementation in a public knowledge-intensive organization (KIO) amid the COVID-19 crisis. Design/methodology/approach: This single-case process research was guided by interpretivist epistemology. Empirical data from documentary research…

Remote work significantly impacted higher education institutions (HEIs) and the world during the 2020 COVID-19 pandemic. As a result, it became the new normal for organizations and how they operate their workforces. The pandemic created the need to identify emerging practices in remote work that respond to changing circumstances and embrace…