This study explores the influence of teaching methods of service digitalization and innovative work behaviour models on fresh graduates. In the digital transformation era, the application of information technology is becoming increasingly important to improve work efficiency and effectiveness. This study aims to analyze the extent to which…

Purpose: The purpose of this paper is to investigate the impact of three predictors (emotional intelligence, perceived supervisor support and work-life balance) on employee engagement. Design/methodology/approach: The employee engagement and its predictor variables considered have been assessed by a survey using a structured questionnaire. Data…

This paper gives instructors of Introduction to American Politics a template for teaching about media bias, using the case of President Trump and his administration. I present material for a combination lecture/discussion, including (1) a framework for evaluating partisan bias in news content, (2) discussion questions that move sequentially from…

Drawing on 10 years of followership instruction, this chapter explores the authors' methodology for immersing federal employees and graduate students in discussions about followership and the follower role as a means of enhancing workplace engagement and furthering mission objectives. Our practice has found that when participants explore the…

In 2022, Maryland implemented a new initiative focused on removing degree requirements from state positions. This initiative opened over 19,000 jobs to more than 1.3 million individuals Skilled Through Alternative Routes (STARs)--such as community college, workforce training, or on-the-job experience--rather than through a bachelor's degree in the…

The United States government is perennially in need of employees with proficiency in critical foreign languages to communicate with foreign counterparts and maintain relationships worldwide. In order to fulfill this need, the government devotes significant resources training federal employees to advanced levels of language proficiency through…

This flash report apprises the U.S. Department of Education (Department) of the risk that the Puerto Rico Department of Education (Puerto Rico DOE) used Department program funds for payroll costs related to inactive employees from 2007 to 2020. An ongoing audit of the Puerto Rico DOE's administration of the Temporary Emergency Impact Aid for…

The purpose of this study is to add to the body of knowledge regarding the impact of cybersecurity awareness training programs and how effective and efficient the program is in DoD affiliated organizations. The general problem addressed in the present study was that there has been an increase in security breaches within Department of Defense (DoD)…

The academic practitioner divide and strategies to close that gap have been important lines of inquiry in the fields of public administration and public affairs. This study contributes to that significant body of work by reporting results from two surveys of faculty in NASPAA accredited programs and of practitioners affiliated with the…

This article reports a study illustrating the relationship between digitalization and professional development from an identity-centered perspective. Drawing on a unique data set of 101 empathy-based stories from 81 Finnish government workers, the findings show how workers might experience and respond to work-identity alignments and misalignments…

The increasing interest in climate change and environmental education has highlighted the importance of strategies to enhance the adoption, implementation, and sustainability of these initiatives. However, the field of environmental education has not extensively explored implementation strategies, despite the existence of frameworks and…

This research aims to present an adaptive Learning System for the public servants of the Huixquilucan City Hall which allows the simultaneous development of their cognitive abilities and labor competencies. Among the problems that motivated the development of this research are that the lack of adequate training has stemmed both the development of…

Although most education policy decisions are made at the state level, America has been having a national debate over the future of our schools for the last several years. Arguments have raged over COVID-related closures and the resultant student learning loss, Critical Race Theory, school funding, parental choice, college debt, and more. The 2022…

Reduced formal civic education, a decrease in intergenerational closure, and a drop in participation in political institutions and civic organizations, voluntary associations, and community-focused entities in recent decades mean it is likely that young people are not getting adequate civic training and are therefore less able to contribute to the…

Aspects of public service often involve tasks sometimes considered taboo, including working with grit, grime, blood, guts, grease, and stigmatized populations. Yet scholarship in our field directly incorporating dirty work remains limited yet growing. Importantly, if MPA students are not trained in how to work with and manage public sector…