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ERIC Number: EJ1469982
Record Type: Journal
Publication Date: 2025
Pages: 17
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0897-5264
EISSN: EISSN-1543-3382
Available Date: 0000-00-00
The Transformative Power of Student Affairs Case Management in Supporting Students with Minoritized Identities at a Large, Historically White, Private, Non-Profit Institution: A Qualitative Case Study
Thomas Lee Cravens II; Gudrun Nyunt; Quortne R. Hutchings
Journal of College Student Development, v66 n2 p143-159 2025
Higher education institutions are incorporating case management services to support their students' increasing needs and psychosocial stressors. Informed by the Student Affairs Case Management Model, the purpose of this intrinsic, qualitative case study was to better understand how case management services foster students with minoritized identities' ability to manage psychosocial stressors at a large, historically white, private, non-profit institution in the Midwest. Data were collected via interviews with six students with minoritized identities participating in case management services and one case manager. Five themes emerged: (1) Supporting the whole student addresses students with minoritized identities' needs; (2) Dependability and proactive outreach facilitate students with minoritized identities' help-seeking behaviors; (3) Student insight is mutually constructed; (4) Collaboratively organizing goals and interventions foster students; (5) Providing reassurance builds confidence. The findings of this research can inform case management practice on college campuses to support college students with minoritized identities that may be experiencing difficulty. This study revealed that case management services on college campuses can aid minority students experiencing difficulty.
Johns Hopkins University Press. 2715 North Charles Street, Baltimore, MD 21218. Tel: 800-548-1784; Tel: 410-516-6987; Fax: 410-516-6968; e-mail: jlorder@jhupress.jhu.edu; Web site: https://www.press.jhu.edu/journals/list
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A