A descriptive study was conducted employing questionnaires distributed to users and staff members. The adequacy of informational and instructional staff performances, their attitude toward patrons, and the relative proportions of reference and nonreference questions were explored. It was recommended to the staff that methods of performance…

To help librarians answer patrons' questions about art works, especially paintings, the procedures followed by the reference division of the Suffolk Cooperative Library System are outlined, and a list of reference materials is suggested. Topics covered include biographical information about artists, identification of paintings, location of…

An experimental program placed computer terminals in four San Francisco Bay Area public libraries to be used to provide on-line computer search services to library patrons. The first few months of operation of the experiment showed that there was a significant impact on the participating libraries, on the library patrons, and on the community and…

To make scientific, technical, and management information available to the general populace of Wisconsin, the Information Services Division (ISD) of the Wisconsin Department of Public Instruction undertook a project to establish a one-stop center at the University of Wisconsin that could provide users access to more than a dozen campus libraries.…

This bibliographic guide to water resources materials provides a guide to reference materials in the field. Of the 411 references to individual publications or services, 46 percent are government publications or services sponsored by government agencies. Reference materials reviewed include: guides to the literature; dictionaries; encyclopedias;…

At a Newspaper Division meeting of the Special Libraries Association four newspaper librarians presented the pros and cons of closed clipping files. The major point in favor of closed files was that they are not as subject to loss and misfiling as are openfiles. However, with closed files close communication is needed between librarian and…

Library legislation affects all types of libraries, including special libraries. A good example is found in the New York state legislation for Reference and Research Library Resources Systems, in which public, business, industrial, hospital, college, university and historical society libraries are organized into nine regional councils. The 1974…

Written especially for persons without a library degree who are operating a small urban study or planning agency library on a part-time basis. Subjects covered are: (1) library function and staff function, duties and training; (2) physical layout and equipment of library; (3) establishing and maintaining the library; (4) library administration;…

The Metropolitan Cooperative Library System in California is a group of 17 autonomous community libraries which have joined together to provide better services to their patrons. This survey of the reference resources and services of the system was conducted by personal interviews at each of the member libraries. The focus is upon reader oriented…

The purpose of this conference was to: (1) improve reference and research library resources and services within its area by identifying, sharing and developing such resources and services and (2) further inter-library cooperation, communication and transportation of materials within the area of the Council. Aware that many information needs exist…

Opening remarks at the Workshop were given by Erik Bromberg, Director of Library Services, and the keynote address was presented by the Hon. Lawrence H. Dunn. Topics covered during the workshop included: a view from the top; Washington to Ann Arbor; Portland to Washington; library services; the Federal Library Committee; the new service of the…

In order to measure the effectiveness of its libraries, the City of London Polytechnic Library and Learning Resources Service surveyed its users and compared the results with a study completed the previous year (1973). Tables and statistics have been provided for: number, type, status, and academic department of users; frequency of use;…

The "Reference Encyclopedia of the American Indian, Second Edition, Volume I", includes listings of related museums, libraries, government agencies, urban Indian centers, visual and instructional aid sources, authentic arts and crafts, reservations and tribal councils, monuments and state parks, government publications and newspapers, magazines…

Most of the statistics reported in this Service Record were supplied by the U.S. Office of Education (USOE), National Center for Educational Statistics. USOE compiled the statistics from the information available in the library section of its 1971 Higher Education General Information Survey. The statistics reported are for the 1970/71 school year.…

This study was conducted to determine how librarians answer reference queries, and to develop instructional materials for teaching the answering process. Twenty-three science and technology reference librarians used and commented on a six-step model of the search strategy process. The model was then revised to include the following steps: (1)…