Indiana University (IU) provides great support for the technology the community needs to teach, learn, and conduct research. Rather than limiting support by defining a rigid support matrix, IU has chosen instead to utilize knowledge management technology to provide self-service for repetitive information technology (IT) questions, and focus…

Purpose: This study aims to explore knowledge management (KM) practice in the "back office" of two English football clubs. Design/methodology/approach: The paper takes the form of a comparative case study of two medium-sized businesses using multi-method data including unstructured interviews, structured questionnaires and document…

Web 2.0 technologies have transformed the way people in information industries engage with their clients, collaborate on projects, promote their services and gather community knowledge. In this paper, we describe the impact of industry adoption of Web 2.0 technologies on an information management course. The students in this course are either…

Purpose: This paper aims to report on the design and creation of a knowledge management course aimed at facilitating student creation and use of social interactive learning tools for enhanced learning. Design/methodology/approach: The era of social media and web 2.0 has enabled a bottom-up collaborative approach and new ways to publish work on the…

Learning design is currently slanted to reflect a course-based approach to learning. This article explores whether the concept of learning design could be applied to support the informal aspects of work-based learning (WBL). It also discusses the characteristics of WBL and presents a WBL-specific learning design that highlights the key features…

This qualitative study explored the degree to which knowledge management strategies addressed teacher professional learning at the high school level. In the setting of a Connecticut public high school, interviews were conducted which explored teacher perceptions of knowledge sharing practices in the school and how those practices influenced their…

The effective "transfer" of knowledge and skills from university to the workplace is of global interest, yet this area of inquiry lacks research. Teacher educators, for example, require information on how to advance pre-service teachers' transfer of group-based learning to the primary school classroom (Scott & Baker, 2003). Group-based learning…

Introduction: Philosophical analyses of theoretical principles underlying these sub-domains reveal philosophy of information as underlying meta-theory of information science. Method: Conceptual research on the knowledge sub-domains in information science and philosophy and analysis of their mutual connection. Analysis: Similarities between…

In its broadest sense, open content refers to material published under a license that allows any user to edit, adapt, remix, and distribute it. It is distinct from free content, which is in the public domain and has no significant legal restrictions on its modification. In a much-publicized action in January 2008, Florida became the first state to…

Numbers crunching isn't what it used to be. What might once have been the task of a minimalist keypunch is now an elaborate operation presided over by dedicated business intelligence (BI) systems. No one knows this better than the enterprise. Companies of all sizes must translate their mountains of raw data into meaningful insights and actionable…

This paper describes the most likely social structure awaiting "knowledge workers" in the knowledge economies of high- and medium-income nations. Commentators from across the political spectrum and in diverse institutional positions have been noting that the source of new products and industries is increasingly "cognitive". They have been…

Emergency management systems are a critical factor in successful mitigation of natural and man-made disasters, facilitating responder decision making in complex situations. Based on socio-technical systems, have which four components (people, technology, structure and task), this study develops a research framework of factors affecting effective…

In this essay, I remind readers of the importance of using SoTL work in a range of ways and settings at different levels to increase our impact on student learning as well as institutional and disciplinary cultures. I briefly discuss and illustrate six strategies already in use on which we can build. (Contains 3 footnotes.)

Purpose: The purpose of this paper is to explore conceptually the role of higher education consortia in facilitating the operational advancement of member institutions, and in enabling their development as learning organizations in a changing and competitive higher education environment. Design/methodology/approach: This article synthesizes the…

Accountability and dissemination of its work are important elements of Cedefop's policy to provide assurance to stakeholders for resources used and results achieved. For a centre of expertise and policy advice like Cedefop, the impact of which is hard to gauge for the common European citizen, legitimacy of public expenditure is important, and is…