Intellectual capital (IC) is a vital to the functionality of information technology (IT) businesses. Many companies recognize that enhancing and maintaining IC is critical to sustainability. The problem is that Fortune 500 IT businesses lack human resources in the United States needed for innovative development, resulting in an overreliance on…

The problem addressed in this study was that customer education programs are intended to strengthen customer loyalty; however, research on the effects of customer education on customer loyalty remains insufficient. This phenomenological study investigated how the lived experiences of customers' participating in financial services' customer…

Teacher education programs have been grappling with how best to prepare preservice teachers to integrate technology since the early 1990s. Past research has focused on preservice teachers' attitudes towards technology in the classroom, intention to integrate, and the impact of specific instructional strategies. Much research has also been…

The authors chronicle developing and teaching a National Endowment for the Humanities-funded trauma literature seminar at a public Historically Black University. The course focused on how literary and visual art from different countries and historical eras address two questions: "Can people survive and heal after trauma, not just physically,…

How do you prepare your students for a future that you can't see? And how do you do it without exhausting yourself? Teachers need a framework that allows them to keep pace with our rapidly changing world without having to overhaul everything they do. "Learning That Transfers" empowers teachers and curriculum designers alike to harness…

This study proposes and empirically tests a novel approach for promoting student-alumni engagement in the business school curriculum. Groups of students conduct semi-structured interviews with alumni. The primary goals of the assignment are for students to observe how class concepts are applied in practice, and to explore careers within their…

Interview-based research in multilingual situations can present researchers with specific ethical challenges relating to language-based power play, data handling and presentation. Studies indicate favouring the L1 (first language) as an interviewing language may produce better quality data, but external pressures can favour English as the dominant…

Clinicians' purposeful improvement of practice is vital to maintaining excellence in patient care. This activity is understood as a core competency of adaptive expertise. As part of a broader program of research exploring adaptive expertise in healthcare, this study explored purposeful improvement in paediatric minimally invasive surgery. A…

The aim of this study is to determine classroom and science teachers' views about life skills. The study employed phenomenological method. The participants of the study were 24 teachers; twelve of them were classroom teachers and the remaining were science teachers. They were working at public schools in Turkey. The participants were selected…

Ana María García Glanco is the AMS 2020 living legacy. As a fearless community organizer, peace education activist, and educational pioneer, Ana María has changed thousands of lives and transformed the future of public Montessori education in Puerto Rico. In this interview, Ana Maria discusses how she was introduced to Montessori, her own…

Intonation plays an important role in understanding the intended meaning of speech since neglecting the study of intonation in the discourse leads to a misunderstanding of some pragmatic meaning. This study attempts to answer these two questions: what is the pragmatic function of the information tone types that are employed in Obama's speech…

Given the often crucial role of witness evidence in occupational health and safety investigation, statements should be obtained as soon as possible after an incident using best practice methods. The present research systematically tested the efficacy of a novel Self-Administered Witness Interview Tool (SAW-IT), an adapted version of the…

Based on data from a researcher-generated activity and with the overall objective to gain insight into how students talk about themselves as readers, the study examines how, in a conversation with two classmates and a research assistant, 12-13-year-old students embrace or reject different figured worlds related to literacy. The analysis…

Short message service (SMS or text messaging) surveys can collect data quickly and inexpensively. However, SMS surveys have space constraints that pose difficulties to questionnaire designers: Questions can only be 160 characters or less, surveys must be short, and many respondents use phones with small screens. In this article, we compare SMS and…

In this study the Autism Mental Status Exam (AMSE) was validated towards ICD-10 Autism Spectrum Diagnoses (ASD) based on an interview with the Diagnostic Interview for Social and Communication Disorders (DISCO-11) with parent(s)/caregiver(s) in a group of 124 children referred for assessment to a clinical assessment unit for pre-school children.…