As challenges to jail administration mount, higher education institutions can be an important and relatively inexpensive resource, by providing expertise in various subjects of interest to jail administrators, by gathering and analyzing information, by providing interns and volunteers, by helping research and evaluate jail programs, and by…

The Chief Information Officer (CIO) at the U.S. Department of Education (ED) has primary responsibility to ensure that Information Technology (IT) is acquired and information resources are managed in a manner consistent with statutory, regulatory, and Departmental requirements and priorities. This Department Information Resource Management (IRM)…

This paper evaluates the language policy of India and its implementation with a special focus on English language teaching (ELT). In the first part of the paper, India's language policy is chronicled from the pre-independence period through the nationalist movement and post-independence era, with attention to the language policies of the…

Directed to Service Delivery Area (SDA) administrators but also useful to local elected officials and Private Industry Council members in determining key areas for their review, this document provides suggestions to SDAs on preventive activities that can assist in reducing disallowed costs resulting from the improper operation of JTPA programs. An…

Methods for teaching college students studying public administration about the cultures, values, and politics of major ethnic groups were studied. Several activities were undertaken. In one, graduate students at the State University of New York at Binghamton participated in two courses specifically focusing on ethnic cultures, entitled American…

A study examined how government administrators in New Zealand construct their professional identities and power relationships, and how this identity is reflected in patterns of discourse and strategies of interaction. Three levels of discourse analysis (speech functions; discourse strategies; and linguistic forms) and their components and…

For five years, a University of Brighton (England) social policy and administration program has incorporated a student research project into a required research methods course. The sponsored research project places considerable emphasis on student contributions to the research. These features are discussed in the context of one project, a patient…

Updating the 1990 edition, this book emphasizes the importance of designing public relations programs around the needs and problems of the school and its special publics. The book approaches the subject from the perspective that increased interest and importance is being placed on community relations skills and schools, suggesting that two…

Quality-improvement principles are a sound means to respond to customer needs. However, when various quality and productivity theories and methods are applied, it is very difficult to consistently deliver quality results, especially in quasi-monopolistic, non-competitive, and regulated environments. This book focuses on quality-improvement methods…

This annotated bibliography describes 53 books, papers, and articles written about efforts toward integrating and improving human services for children, youth, and families living in poverty. The bibliography has been developed for individuals working on and interested in service integration, including policymakers, program administrators,…

A concept-based introduction to market segmentation is provided in this instructional module for undergraduate and graduate transportation-related courses. The material can be used in many disciplines including engineering, business, marketing, and technology. The concept of market segmentation is primarily a transportation planning technique by…

A concept-based introduction to public transportation pricing is presented in this instructional module for undergraduate and graduate transportation-related courses for disciplines such as engineering, business administration, and technology. After an introductory section on transportation pricing planning and the history of transportation system…

A concept-based introduction to paratransit is provided in this instructional module for undergraduate and graduate transportation-related courses for disciplines such as engineering, business, marketing, and technology. The concept of paratransit generally refers to modes of transportation other than mass transit and solo-driven automobiles. The…

Seven of the 13 papers in this collection discuss art libraries; the remaining six papers are concerned with administrative and special libraries. The papers from the Section of Art Libraries appear first in this list: (1) "SCOAD (Standing Committee on Art Documentation): Its Inception and Aims" (Julian Gardner, United Kingdom); (2)…

The 25 papers in this proceedings were presented by national and international information systems experts, development planners, and scholars at a seminar that was jointly sponsored by the United Nations Centre for Regional Development and the city of Kawasaki, Japan. Designed to reach a wider group of interested planning practitioners and…