An information desk was added to the public services area of the Ward Edwards Library at Central Missouri State University as a pilot project. The project started at the beginning of the fall semester of 1988, and statistics were kept during the trial period to determine whether this added access point enhanced reference service. The desk was…

This report describes a 1986 survey of procedures and priorities at Indiana University and Purdue University regional campus libraries designed to aid the librarians at the Walter E. Helmke Library at Indiana University-Purdue University, Fort Wayne, in re-evaluating various library procedures. Responses were received from nine of the 11 libraries…

This research report presents the results of a survey of public libraries that serve areas where populations are 25,000 or fewer individuals. The long range goal of the study was to gather data that would help to initially describe some of the circumstances in which and because of which rural information services exist and endure. Questionnaires…

Outlines factors leading to an increase in the information requirements of local government managers. Current research into these needs and examples of existing services for local government officers are described. Looks at future cooperative developments and comments on the role of the library profession in the field of local government…

A summary of the major activities of the Library of Congress (LC) is given for a 15 month period ending September 30, 1976. Highlighted are the activities of the Congressional Reference Service, Processing Department (acquisitions, cataloging, and networking), Federal Library Committee, Copyright Office, Reader Services Department, major exhibits,…

Analyzes the search process, isolating the pertinent elements that make up a search and identifying the many decision points in the process. (Author/PF)

This working paper documents the efforts of a professional information center (PIC) in Denver to provide resources that aid teachers and administrators in selecting software programs for varied microcomputer uses. The report outlines the development of PIC as a coordinator and clearinghouse for organizing and disseminating information on computers…

The Library of Congress Subject Headings, a tool used almost exclusively by catalogers, currently is assuming equal importance in reference service as an aid for students and a unique tool for reference librarians. Most reference inquiries require the use of appropriate subject headings--an especially vital function for computer searches. The…

This booklet, one of a series of background papers for the White House Conference, presents information and referral services as one of the ways libraries are developing programs to discharge their responsibilities to the public they serve. It details the determination of a woman librarian in Detroit to develop the first comprehensive I&R…

Intended to focus attention on librarians' needs regarding coping with mental and physical occupational stress, this report summarizes the activities of a workshop on the concerns of librarian instructors held in the fall of 1979 by the California Clearinghouse on Library Instruction (CCLI); discusses the various definitions of burnout; and…

This survey of online search service centers in Canada was conducted to provide data on these centers and, more specifically, on the characteristics of the human search intermediary; and to provide an accurate overall picture of online searching in Canada. The survey questionnaires were mailed to approximately 765 Canadian customers of seven…

Data from 43 responses to a questionnaire distributed to the academic members of the RASD Discussion Group in Reference Services in Large Research Libraries are summarized in tables. The purpose of the survey was to reflect patterns of staff size, services, and organization in reference departments in large academic libraries. The tables present…

NORWELD's second annual report covers the year January 1, 1975 to December 31, 1975. Discussed within the report are the following programs: (1) reference; (2) media; (3) staff development; (4) public relations; and (5) administration. Objectives are given for each of the above programs. The 1975 NORWELD patron questionnaires and evaluation…

This study was conducted in order to ascertain the need for an information desk in a large research library with decentralized reference service where, on the basis of a preponderance of evidence in the available literature, a considerable demand for such a service would be expected. The desk was located in the center of the library's entrance…