This article discusses how e-mail and e-mail archives can serve as legacy for individuals, families, and societies. Toward this end, it outlines the scope and scale of e-mail as a tool and a task, and gives an overview of the many individual, group, and institutional factors in e-mail management that influence the form and contents of e-mail…

Accomplishing a communication task in the real world requires the ability not only to do the task per se but also to manage aspects of the context in which it occurs. For this reason, simulations of target language use contexts have been incorporated into the design of communicative language tests as a way of enhancing the authenticity of…

Teaching with empathy is an approach that values the emotional quality of both teacher and student experiences. To incorporate teacher empathy into our teaching practice, we must first recognize that distress is inevitable, and that building skills to deal with stressful situations is an important investment in our future mental health.…

Although there have been numerous technological advancements in the last several years, there continues to be a real threat as it pertains to social engineering, especially phishing, spear-phishing, and Business Email Compromise (BEC). While the technologies to protect corporate employees and network borders have gotten better, there are still…

To explore email request patterns in the institutional context of university settings, this study combines speech act research with conversation analysis methods to examine how native speakers of American English and native speakers of Chinese formulate email requests to faculty. 100 authentic email requests sent by Chinese and American students…

The purpose of learning analytics is to improve and optimize learning using student data (Siemens, 2013). An early alert warning is learning analytics designed to promote student success (Baneres et al., 2019; Foung, 2019; Lawson et al., 2016; Villano et al., 2018). An early alert has an intervention component that includes, at minimum, an email…

Technology has been brought into the educational milieu changing the way teachers and parents communicate. It allows teachers and parents to communicate conveniently while also facilitating the sharing of a variety of media (i.e., photos or video). Photos paint a visual picture of learning in the classroom, allowing families a glimpse into their…

Objectives: During the early COVID-19 pandemic, college students had to switch to an online learning and online communication environment facing the chances of information overload, misinformation or conflicting information about COVID-19. This study aims to assess the communication needs that have arisen among college students to shed light on…

Every electronic message poses some threat of being a phishing attack. If recipients underestimate that threat, they expose themselves, and those connected to them, to identity theft, ransom, malware, or worse. If recipients overestimate that threat, then they incur needless costs, perhaps reducing their willingness and ability to respond over…

For most beginners, learning computer programming is a complex undertaking. Demotivation and learned helplessness have been widely reported. In addition to the subject's complexity, low in-class involvement has been linked to poor student performance. This work introduces a novel instructional technique called Student-Driven Probe Instruction…

This project explores the impacts of emojis on students' impressions when used in a course welcome email. We adopt a 4 x 3 factorial design to determine how different emojis (i.e., [winking face emoji], [face-with-tears-of-joy emoji], [tongue-sticking-out face emoji]) impact students' impressions of credibility, immediacy, and liking. Data from…

Language is a tool for communication. People use it when they converse with each other. One way to comprehend what is being said is based on understating the intended meanings of the conversation, or what is called the underlined meanings (pragmatics). Pragmatic studies how different meanings are conveyed, depending on the utterances provided. A…

As academic advisors help students navigate academic challenges toward a degree, seemingly mundane interactions have the potential to shape students' beliefs about themselves and their abilities. This study examines whether subtle cues within messages from advisors may help students develop what Carol Dweck calls a growth mindset--the belief that…

Decades of research has shown that teachers' classroom management practices are critical for students' performance in class. Despite the development, evaluation, and dissemination of classroom management practices, teachers struggle to implement these practices and need implementation supports. To address this issue, there has been a growth of…

Cybersecurity is crucial at present because cyber threats (e.g., phishing) have become a very common occurrence in everyday life. A literature review showed that there are no studies based on cybersecurity awareness which involved a large number of Thai users. Thus, this research focused on the cybersecurity awareness of approximately 20,000…