While preparing to migrate from Innovative Interfaces' text-based serials module to its new Millennium Serials product, the author, a manager of technical services operations in a small academic library, found herself faced with a number of decisions regarding how to store holdings information. Holdings data is information about individual items…

The authors recount experiences of the variety of problems and issues involved in providing access to electronic journals in a large academic library. The paper excludes concerns emanating from decisions to subscribe to aggregations such as those produced by vendors like EBSCO, but concentrates on scholarly journals ordered individually, or as…

As libraries change to meet the evolving needs of our patrons, including the development of online services, many libraries are considering consolidating physical service points to maximize staff and better serve the in-house patron. This article describes the planning, implementation, and evaluation process involved in merging the circulation and…

"ARL" is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). "ARL" reports on current issues of interest to academic and research library administrators, staff and…

Academic libraries now hire an increasing number of individuals to fill professional librarian positions who do not have the master's degree in library science. Academic libraries are also creating a wide range of new professional assignments that demand diverse educational backgrounds. Additionally, responsibilities formerly carried out by…

This survey of regional depository libraries grew out of an informal meeting held in the fall of 1987. The meeting's purpose was to allow regional librarians to discuss their shared problems and concerns. A direct result of this meeting was a decision to gather more information about regionals and how they operated, organized and staffed their…

This annotated bibliography lists 36 books, reports, and journal articles on total quality management (TQM). Several discuss the implementation of TQM in the library setting. All but one of the sources were published in 1990 or later. Annotations include major themes and arguments, case studies, contents of collected works, and a number of…

This SPEC kit which contains its accompanying SPEC Flyer prepared by the Systems and Procedures Exchange Center (SPEC) focuses on strategic planning. A planning process which emphasizes redefining goals and objectives and reordering priorities based on a dynamic environment, strategic planning has been considered to be particularly applicable to…

The Systems and Procedures Exchange Center's (SPEC) Kits contain up-to-date information on the latest issues of concern to college and academic libraries and librarians today. This subject index to SPEC Kits covers all kits currently available from the Association of Research Libraries (ARL) Office of Management Services. Under each subject…

This SPEC Kit and Flyer focus on the extent to which Association of Research Libraries (ARL) libraries engage in formal or organized customer service programs. Seventy-five out of the 121 member libraries responded to the customer service program survey (61%). The SPEC Flyer discusses results in terms of customer service program characteristics,…

Technological change in academic libraries requires a redefinition of the professional librarian's functions and qualifications. (Author/PF)

The dominant thrust of the 1980's may be the development of cost-effective in-house library minicomputer processing and catalog access systems capable of interfacing synergistically with an effective national library network for sharing bibliographical data and library resources. (Author/PF)

A user evaluation of library services and facilities revealed a dichotomy of the user population into director and non-director subgroups. (Author/PF)

Written to give public library trustees in the state of Maine an overall picture of their duties and responsibilities, this handbook covers: (1) the mission, role, and organization of the board of trustees; (2) trustee orientation; (3) meeting procedure; (4) continuing education for trustees; (5) public relations; (6) finance and budgeting; (7)…

Six symposium papers are included in this document. The first paper, by Henry Chang, is a brief profile of Asian/Pacific American (APA) librarians, emphasizing the need for more data on this group and the need for the group to become more assertive of their rights to equal opportunity in the field. The second paper, by Jane Katayama, addresses…