In the relatively new discipline of design education we have the opportunity to frame the way that design education is formulated. The relative lack of theorists in the field of design education studies leaves unquestioned the relevance of conventional practices of design education that are premised on only tangentially relevant Art, Science and…

Guest lectures are a valuable resource in higher education. However, shrinking budgets make it difficult to bring in experts from remote areas of the globe. Videoconferencing, Michael Luck and Gerard Laurence believe, may be a cost-effective way to bring experts to the classroom. Luck and Laurence describe their 2003 study that formally evaluated…

The evolution of a new technology passes through two distinct stages. In the first stage, the technology may be seen as a new way of doing an old thing. In the second stage, however, the new technology went beyond the mere replication of an earlier technology. In the field of learning, a very similar evolution is taking place. The introduction of…

This survey-based study addressed a perceived gap between training performance evaluation practice and decision-making criteria required in business. Training professionals and non-training managers in North Carolina were surveyed. The study found that the groups differ in the performance measures that motivate them to act on training issues.…

Competency is defined as a set of related knowledge, skills, and attitudes that enables an individual to effectively perform the activities of a given occupation or job function to the standards expected in employment. Competencies for professionals in the performance improvement field have received considerable attention in recent years. For…

Everyone on your campus needs information, and if your institution is like most schools, you have plenty of it to share. But which types of data warehousing and business intelligence systems you choose, and how accessible, usable, and meaningful those tools make all of that information, remain the big questions for many technologists and…

More and more colleges and universities today have discovered electronic record-keeping and record-sharing, made possible by document imaging technology. Across the country, schools such as Monmouth University (New Jersey), Washington State University, the University of Idaho, and Towson University (Maryland) are embracing document imaging. Yet…

True excellence in technology implementation emerges when IT, administrative, and academic leaders link IT to mission-critical institutional objectives, investing in hardware and software to serve an explicit purpose and a distinct population of users. This article illustrates that at public institutions of higher education in New Hampshire as…

Across the U.S., a growing number of schools are turning to ePortfolio assessment technologies to help them monitor and evaluate student progress in a variety of disciplines--and to help them and their students do even more. Across the board, educators report that their ePortfolio efforts have revolutionized the learning process, and the…

These five papers are from a symposium that was facilitated by Elwood F. Holton, III at the 1995 conference of the Academy of Human Resource Development (HRD). "HRD Alignment: A Systemic Assessment of HRD in Organizations" (Richard J. Torraco) describes the HRD alignment model as a model for evaluation that offers a systemwide perspective on HRD…

This document contains four papers presented at a symposium on performance improvement moderated by Edward Schorer at the 1996 conference of the Academy of Human Resource Development (AHRD) "The Organizational Ecology of Ethical Problems: International Case Studies in the Light of HPT [Human Performance Technology]" (Peter J. Dean,…

Business process redesign (BPR) is a multifunctional, interdisciplinary, and strategic business improvement methodology designed to improve service, costs, and quality. This book provides a conceptual framework for institutions of higher education to shape such an improvement effort including examples of BPR activities and tools. Chapter 1…

Describes the two broad categories of Internet-based training: text-only and multimedia. Discusses the following text-based only tools: e-mail, bulletin boards, and software downloading. Identifies four types of World Wide Web-based training, which include: Web computer-based training, Web-based employee performance support systems, and…

Discusses the value of role-play in developing interpersonal skills and presents a 10-step model to help performance technologists design effective role-plays. Highlights include training objectives; designing assessment instruments; task analysis; generality and demonstration; designing social-communicative problems for the content; practice; and…

The electronic portfolio (e-portfolio) is higher education's new "got to have it" tool--the show-and-tell platform of the millennium. Hundreds of academic institutions are variously studying, using, or innovating e-portfolio systems. Indeed, the current e-portfolio movement is spawning new university committees; on-campus training modules, books,…