This compilation is an expansion of the 1971 report prepared for the United Nations Educational, Scientific and Cultural Organization questionnaire to update information on Bibliographical Services Throughout the World''. New editions and information not previously available are covered. (150 references) (DH)

As manager of Education Systems at Addressograph Multigraph Corporation, the author undertook the task of keeping his staff and clientele abreast of training information. (Author)

Report of NAS-NAE Committee on scientific and technical communication (SATCOM) recommends improvement and extension of information services for engineers. (IR)

An answering device will help fill the gap in professional service during evening and weekend hours. The inexpensive system eliminates the drawbacks of having nonprofessional personnel answer inquiries phoned in to the library. (Editor)

The results of a survey of seventy-six academic library members of the Association of Research Libraries revealed that the reference departments in many academic libraries are operating without a formal policy statement. A draft outline of a reference service policy manual produced at the University of Massachusetts library is included. (NH)

Tests the value of establishing a library video reference service via cable television. (MF)

In an effort to accelerate in-depth use of its libraries by undergraduates, Brown University has designed a plan of bringing advanced graduate students, veterans of intensive summer training in reference work, into contact with the undergraduate library user. (2 references) (Author)

In addition to providing a brief history of undergraduate libraries, this article indicates that one cause of the undergraduate libraries' failure is the lack of effective communication with students. (MF)

Conventional methods of teaching reference courses should be supplemented by practicing laboratories if improved reference services are to be provided. (AB)

The subject-interest method requires more time than the lecture-discussion method but adds variety to the learning situation. (AB)

Issues having a possible impact on online search services in libraries are discussed including full text databases, front-end processors which translate user's input into the command language of an appropriate system, downloading to create personal files from commercial databases, and pricing. (EJS)

Considers a definition of online searching and discusses each of these factors--training, search aids, physical setting, search request form, interview and profile construction, terminal session, search evaluation, document delivery, professional reading, and online user groups. Eighteen sources are cited. (EJS)

Identifies the advantages and limitations of online search services offered by libraries, cautioning the searcher and user to consider and evaluate all options before performing online search. The librarian's responsibility to solve the user's information problem in a desirable way is discussed. Five references are listed. (EJS)

Comments based on actual reference use of Research Libraries Information Network (RLIN II)--formerly BALLOTS--in a library environment focus on RLIN files, interlibrary loan, search keys, and subject searches. This article updates a description of BALLOTS as it was developed by Stanford University to support cataloging and acquisitions (Online,…

Discusses problems of depository libraries such as volume of publications received, understaffing, subject and author/title access, currency of material, financing, and lack of theory and research. An "ideal" access system and an action program for its implementation are described. Four references are listed. (CHC)