When a university acquires the library of a national institute and the institute's active and worldwide membership expects continued and uninterrupted access to services from the collection, shockwaves can reverberate throughout the university's main library and among its staff. This was especially true for the Reference Department of the…

Twenty-three scholarly papers and twelve abstracts comprise the content of the eleventh annual Brick and Click Libraries Symposium, held at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of…

As academic libraries move toward the electronic frontier for their serial subscriptions, there are several issues to be considered. This paper intends to outline the advantages and disadvantages with respect to electronic and paper serials, address selection criteria, and describe our practice in coping with these issues at the Leddy Library of…

Retrieval terminals have been placed in four public libraries in Northern California to provide access to sixteen different data bases. The first year of this two-year experiment is described, and some of the technical, organizational, and economic aspects of the study are reviewed. (Author)

The impact and threat to the publishing industry due to the increased use of photocopying services is discussed. Present inadequacies in the copyright law are analyzed and possible remedial legislation suggested in terms of licensed photocopying proposals. (EH)

Many of the programs developed by the Library of Congress have been created for the benefit of libraries in the United States, and represent a specialized form of federal aid. (Author)

A consolidation of the Directory of ERIC Microfiche Collections and the Directory of ERIC Search Services, this directory lists organizations that provide their users and clientele with significant access to the ERIC database and its related resources. Included are organizations that provide computerized searches of the ERIC database, have…

This manual is primarily designed as an orientation program for librarians new to the Reference Services Division at the State University of New York at Albany University Libraries. It contains practical information and some of the procedures necessary for providing service at the reference desk in these libraries. The appendices provide samples…

This paper develops two models of the reference interview: (1) the Need-Oriented Model, which emphasizes identifying the client's information needs and allows for a broad-ranging diagnostic interview; and (2) the Question-Oriented Model, which is constrained by the client's initial question and focuses on refining that specific question,…

Intended for school librarians, the guide describes a 9-week course of study in library reference skills for junior high academically talented students. The course description is presented in a thematic day-by-day and week-by-week format designed for one-to-one and small group instruction. Lesson plans include information on time requirements,…

Librarians at Rutgers Law Library developed new programs of assistance to students which included: individualized instruction; inclusion of library information materials in registration packets; tours, workshops for introductory classes, printed guides; one-time classes on various subjects; and a newsletter. (LS)

Defines the terms necessary to developing a theory of library reference work. (PF)

Defines the elements of the process of information retrieval. (PF)

This Bay Area Reference Center (BARC) workshop was designed to aid librarians in answering business-related reference questions. The seven papers presented were concerned with statistical questions, stocks and securities, consulates and foreign trade representatives, market surveys, small business, and other sources of information, e.g., the…