Using two sets of verbal protocols, three kinds of memory used by librarians for organizing facts are described and identified as they relate to the reference process--semantic (organizes things into categories), episodic (experiences), schematic (expectations). Implications for practice, education, and further research are suggested. Twenty-four…

Presents model of systematic procedure to evaluate academic reference librarians, outlining steps. Sample form included. (KP)

Beginning in 1975, reference librarians in the Orlando (Florida) Public Library system volunteered to take part in individual videotaping sessions to see, (1) whether videotape self-evaluation could be done without disruption of service, and (2) whether videotape self-evaluation could improve public service. (Author/PF)

A continuation of a semiannual series, this list presents a selection of recent scholarly and foreign works of interest to reference workers in unversity libraries. (JB)

The rationale for developing a phone book collection is discussed and the procedures for building the collection are outlined. (SM)

Library group practice bears striking similarities to medical group practice, both in rationale and patterns of service. Library group practice is a means of enhancing professional achievement, improving rate of productivity in libraries, and thereby offering one way in which information can be marketed by libraries at an acceptable price. (8…

Describes the procedures and problems of creating a cataloging system for the curriculum library at Bowling Green State University. (GB)

The floating librarian'' is one who interprets and adjusts the formal library structure to meet legitimate needs. This is one of the ways the academic reference librarian can gain greater acceptance with students and faculty. (9 references) (Author/NH)

The plan proposed in this paper may offer the best means of convincing students that the field of librarianship affords them the creative challenge of dealing with the information explosion and an opportunity to serve with a community of scholars as a subject expert. (2 references) (Author/NH)

Items considered to be a basic reference collection in the area of thoroughbred breeding and racing are given along with annotations which identify the content, usage and value of the particular item in the complete collection. (7 references) (Author/NH)

Do's and don'ts for reference librarians trying to fulfill the information needs of the library user. (5 references) (NH)

The role of the humanities, as it relates to library science, is examined. Librarians are encouraged to utilize automation to free them for their central position in the information transfer process. (MF)

In a detailed study of reserve book circulations at the University of Nebraska, it was found that the percentage of titles never circulated rises rather sharply fo course lists longer than twenty titles. (Author/NH)

The primary hypothesis for this study was that an upper-level college student could perform competent reference work in an undergraduate library staffed by one full-time reference librarian after a relatively brief orientation. (Author/NH)

Profile of the Rare Book and Special Collections Division of the Library of Congress--which houses one of the world's greatest collections of rare books--includes a brief history, acquisitions, library services and users, processing and preservation of rare books, and the library's mission. (EJS)