Eva Miller has a knack for creating order out of disorder. She single-handedly brought Oregon's virtual reference service, Answerland, live in just under 90 days, says Rivkah Sass, now director of the Omaha Public Library. Miller created its web site, designed the graphics, developed marketing materials, and recruited and trained librarians--all…

How do you simultaneously renovate a grocery store into a state-of-the-art resource library, supervise the daily operations of five libraries, lead a team in reimagining reference service, and plan your wedding? Ask Lois Langer, coordinating librarian of Hennepin County Library. Her answer: "Project management--you can do anything,…

For the past several years, many in the library profession have questioned the relevance of reference librarians in the digital age. With so much information available online, are reference librarians even still needed? The author believes they are--probably even more so today than ever. It is precisely the vast proliferation of electronic…

Students appear to be highly technologically competent yet their information literacy skills are in question. College and university executives should consider how to equip their students with information literacy -- not just IT skills -- for a lifelong ability to evaluate and address information needs since part of a college or university's…

Reference librarians often encounter "instrument seekers," library users who need to find a complete psychosocial test, scale, or questionnaire to use or adapt for research or clinical use. This article focuses on the resources that can help to answer these types of questions. Reference books, monographs, journal articles, and online…

Reference librarians at Georgia Institute of Technology provide computerized reference service through the Georgia Information Dissemination Center. (PF)

The computer search service provided to faculty by the University of New Mexico General Library is described. (PF)

THE FOLLOWING IS THE FULL TEXT OF THIS DOCUMENT: Today there are over 900 on-line data banks available for public access. Most microcomputers can use them through the aid of a modem and communication program. Major public information utilities that offer access to these on-line data bases are growing and expanding. The Source, a data base utility…

Presents a method for determining the number of days on which questions must be counted in order to achieve a given precision and confidence in reference statistics. (Author/PF)

A draft report, designed to provide direction for reference service, prepared by the Standards Committee, American Library Association. (PF)

The pathfinder format (which includes topic definitions, subject headings, classification numbers, introductory sources, reference works, and documents) is used in teaching reference work in specific subject areas. (LS)

This manual, prepared for the UCLA Law School Library, outlines sample policies, procedures, and rules for a law school reference department. The manual consists of (1) a discussion of patron categories and priorities; (2) a statement of the kinds of services to be offered; (3) determination of the means of providing these services via procedures…

Describes the experience of the University of Pennsylvania Libraries with computerized searches. (PF)

To assist researchers, practitioners, and students in locating journal articles, books, papers, and reports relevant to all aspects of document design, the Document Design Project staff at Carnegie-Mellon University (CMU) is designing and building a computerized reference library using the operating system ZOG. The library will include material…

The three papers presented at the Program Meeting of the Interagency Council of Library Tools for Nursing at the 1969 Convention of the National League for Nursing are: (1) Library Service for the Hospital Nurse by Jane M. Fulcher, (2) Library Service for the Public Health Nurse by Eleanor E. Lefson and (3) Health Services Libraries as a Community…